Customer Ratings & Reviews
- Model:
- ME11A7510DG/AA
- SKU:
- 6469089
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.
This summary was generated by AI based on customer reviews.
Junk!- Mind of it's own! beeping and fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installed on Feb 5th 2024 the microwave needs your phone to set the time- every time! If there is a power outage. get out your phone. The fan turn on by it's self randomly all day and night. this microwave is dangerous and a fire hazard. DO NOT BUY IT. Samsung support basically will tell you it's out of warranty (1 year). The part is $229 plus labor. do your self and your family a favor. do not consider Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about your overall experience with the microwave.
You may contact our Support Team via the link below to speak with a live representative should you decide to proceed with the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Love my slim profile microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more room for stove cooking. Was delighted to discovered the Samsung slim profile microwave. The inside is large enough for my largest container. So I was sold! Best Buy was the only store who had it in stock. My son and I installed it together. I have loved it!
I would recommend this to a friendNew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love it, love it!❤️ Money well spent. Thanks so much for fast and friendly service.
I would recommend this to a friendPerfect size for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is a very good microwave with couple of things I haven't anticipated. Outside buttons are not light and are difficult to see ... actually, that is the only thing
I would recommend this to a friendNo regrets...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It gave me 6 1/2 more inches from the top of the stove to the microwave so hopefully the microwave won't go out on me. It cooks well and fast. Looks nice too.
I would recommend this to a friendSlim height microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this microwave for 2 weeks and love it. It has all the features I need and gives me the clearance needed above the stove burners.
I would recommend this to a friendChoose another brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after about 2 years. Magnetron failed. The magnetron is under a ten-year warranty, but the process is so excruciatingly difficult that I question if it's worth the trouble. Even though the product has been registered with me since purchase, they want a proof of purchase with a large amount of information that is difficult to submit due to their submission form only allowing a single JPEG or GIF. It was purchased online so the receipt is very long. The email that told me that my proof wasn't accepted is a non-reply email and my ticket was closed. I've sunk hours into this issue already with loading times, hunting down receipts and waiting on them to review my requests and am still going to have to end up paying for the labor as it's only covered for one year. All this for a microwave that is around $500 is completely unacceptable. What's worse, is I was blocked from reviewing the product on the samsung website. See fake error given in image
No, I would not recommend this to a friendModern slim looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern looking,My previous microwave was too low so heat from cooker would make it stop working . So happy to find perfect match plus it's very nice looking with my other stainless steel appliances. Deffinately upgraded the overal look.
I would recommend this to a friendLow profile over the counter microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the sleek look and low profile of our new Samsung microwave. The installation crew was great and very tidy.
I would recommend this to a friendNot fingerprint proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great but didn’t realize the amount of fingerprints it would make on the surface.
I would recommend this to a friendVery pleased with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely in the space below cabinets. Looks very stylish. Food heats evenly. Fan is strong and not overly loud.
I would recommend this to a friendGreat unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great form factor, powerful microwave and great exhaust fan with filtration.
I would recommend this to a friendMicrowave is okay but installers had issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being fingerprint free, the Best Buy 3rd party installers left their finger prints all over the unit.
I would recommend this to a friendWifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is worth the money,easy to operate.
I would recommend this to a friendBrian M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sleek design is perfect. Being able to control settings by phone. Nice
I would recommend this to a friendGlass shattered on the door (over an electric oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave glass door shattered and although it’s still under warranty Samsung is giving me the run around and not fixing. It’s over the oven and they won’t replace the door unless I pay another company to take it down. They will then fix it but then I have to pay someone to install it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Derek,
We understand your disappointment with the shattered glass door of your microwave. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149145121) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Slim and sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Heats pretty good even in 60secs. Looks sleek and not bulky like those other over the range microwaves.
I would recommend this to a friendJiugo123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave and good product I like very much
I would recommend this to a friendSleek designs don't miss oversized microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and saved us so much counter space. Now I need to paint my cabinets.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave so far. The connectivity to my smart things app makes it simple to use.
I would recommend this to a friend
