Customer Ratings & Reviews
- Model:
- ME11A7510DS/AA
- SKU:
- 6469096
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.
This summary was generated by AI based on customer reviews.
Easy setup, ease of use with Smartthings app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller footprint doesn't mean that it isn't powerful. Previously had a standard size over the range microwave bit this one takes less time when warming up food. Adding this to my existing smarthome enables me to control the lights, stop microwave right fr my phone.
I would recommend this to a friendLove this stores customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my microwave. They have the very best customer service you could ever ask for. Number one!
I would recommend this to a friendGreat price Great Features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Bought this for my new kitchen remodel. I have a small kitchen and needed all the space I can get but didn't want a bulky microwave. I trust samsung 100% love their products ❤️ plus got this for a great price.
I would recommend this to a friendvery nice looking, love the slim size.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice microwave, but beware, it is 3" deeper than a standard size microwave. i bought one because i REALLY liked the slim style and extra clearance, but it stuck out so far from the cabinet that it just didn't look right. Had to return it.
I would recommend this to a friendMore than 30” necessary for installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If installing next to a wall or pantry on the hinge side you need an additional 1 1/2 inch of clearnce to allow the door to open to a full 90 degrees.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our microwave. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Love this equipment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, excellent condition and perfect price
I would recommend this to a friendSamsung microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is slim line and works well. Miss the push a 1 and it cooks for one minute, on this one it will do one second. So that is the only down side that i have encountered so far.
I would recommend this to a friendMicrowave/hood
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for 2 years but now iv lost the screen .
I would recommend this to a friend- Pros mentioned:Ventilation
Dont buy.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a lemon. Had only 18 months and it started sparking. Also it was extremely hard to navigate the clock set etc... smart features were useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance. Let us help you with your microwave.
Here is a link to the user manual; kindly go to pages 11–12 for a guide on how to navigate time, and pages 13–15 for a guide on how to use smart features.
User manual.
https://downloadcenter.samsung.com/content/UM/202411/20241118165509139/O_01._IB_FULL_ME11F7510MT_AA_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your mircrowave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147869701) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Slimline
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfect above my new gas stove. Just moved and bought a home. Treated myself to a bundle of appliances. Sales rep Thomas was so helpful, knowledgeable. The microwave I bought with the bundle was too big for new kitchen. Best Buy worked with me to get the one picture.
I would recommend this to a friendTERRIFIC MICROWAVE!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIFIC MICROWAVE!!! LOOKS GREAT!!! WORKS WELL!!! HAVING THIS OVER OUR STOVE FREED UP A LOT OF COUNTERTOP SPACE. VERY HAPPY WE PURCHASED THIS!!!
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the slim look which gives more space above the stove. It does come out farther then our previous microwave as far as the depth goes. Hoping it last a long time but Only time will tell!
I would recommend this to a friendLikeable Range Hood / Microwave Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With sale price, reward points and TotalTech bennies this was a real good deal. Microwave, hood fan and light work great. Defrost function took awhile to get used to as it was different from our previous unit.
I would recommend this to a friendMicrowave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very sensitive. Our display screen messes up about once every two or three months. We have to unplug it and this fixes the issue temporarily. We find that it is not very user friendly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesM, having a working microwave button is important to operate the microwave properly. We are here to help.
Below is a link to help you diagnose if your microwave buttons are sensitive. Please click on the embedded word.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147681378) to help our team pull up your information.
Have a great day.
^Camille
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy return even open box did not use cannot be used as recirculate
I would recommend this to a friendSamsung Microwave :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new microwave. Haven't figured out exactly how to work the clock but have the right time set..LOL It looks beautiful and cooks perfectly. Haven't used the WiFi feature just yet but everyone that comes over comments on how nice it looks.
I would recommend this to a friendSamsung smart slim Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s in good condition and like new even thought i bought open box microwave.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I am super happy and satisfied with the product, it can be said that it is one of the best purchases I have made and the service is excellent.
I would recommend this to a friendpoor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our touchscreen failed after 2 years of use. not satisfied with touchscreen buttons right above a stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for bringing this to our attention. Let's go ahead and have the microwave back on track.
Kindly check the link below to help you with the microwave’s control panel.
Microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150891746) when you message us so our team can retrieve your information.
Thank you.
-Leo
Range
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this over our stove and it is absolutely beautiful. Saved us so much counter space and I love the touch buttons.
I would recommend this to a friend