Customer Ratings & Reviews
- Model:
- ME11A7510DS/AA
- SKU:
- 6469096
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this microwave for a while and everything works as it did the first day. Good quality. I would definitively recommend this.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quiet fan that removes all the cooking smells
I would recommend this to a friendOver the range microwave reveiw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all, its a very nice unit. Easy to install. The bad part " to me" the under unit counter top light is NOT bright at all, even on high. The exhaust on "high stting" is LOUD, i feel too loud for being rear vented through the wall
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mark R,
It's disappointing when the features of this Samsung microwave model don't quite live up to expectations. Let us provide details and help.
Microwaves typically do not produce noise measured in CFM because they are designed to operate quietly. Any noise they do make is usually minimal and related to the operation of the internal components, such as the turntable or fan. If your microwave seems unusually loud, I have shared a Samsung link below to help further.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Over-the-range microwaves historically used halogen bulbs for their cooktop lighting due to several reasons:
1. Heat Resistance
2. Color Temperature
3. Size and Fit
However, as LED technology has advanced, many newer models are now equipped with LED cooktop lighting. LEDs offer advantages such as lower energy consumption, longer lifespan, and potentially cooler operation. I have shared a Samsung link below for your reference to a microwave model that uses LED for its cooktop.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-1-cu--ft--smart-slim-over-the-range-microwave-with-550-cfm-hood-ventilation--wi-fi---voice-control-in-black-stainless-steel-me11a7710dg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147359480 to help our team pull up your information.
Leo
Beautiful but the interior height is limiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but the inside is really small. We realized this was not the one for us.
I would recommend this to a friendMicrowave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is perfect for our kitchen. It does not take up to much space and gave us some space we didn’t have. It works pretty well and heats up the food.
I would recommend this to a friendA perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with my Samsung over the stove microwave. I was never able to find a compact model for the available space I have. This model has all the features of a larger model including WiFi connectivity.
I would recommend this to a friendGreat product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vertical space savings and i dont miss the larger heating cavity at all. So far its worked perfectly. Wifi connectivity was a snap
I would recommend this to a friendSlim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With out cabinets a standard size microwave would have been too big and feel like its right above the oven so this slim one makes the kitchen look correct
I would recommend this to a friendThin microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one I had to return because it didn’t work but this one works great
I would recommend this to a friendSearch for tossed parts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the microwave, but setting it up is still ongoing. Bought it Open Box from Manchester, got it home and discovered parts were mising to set it up to fit our conditions. The store had displayed it and threw away the packaging and the include parts. Took days of searching, making a part we couldnt find, and are still waiting for a back ordered part.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Great purchase and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I decided to purchase this microwave! Cooks and heats up food nicely! Good price also! Installers were very professional and quick. Job well done!
I would recommend this to a friendSamsung mounted cabinets microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesmen were terrific. Ordered online and had difficulty finding it in stock. Even loaded into my Corvette!
I would recommend this to a friendSamsung products are my first choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use Samsung products for the past 25 years I stand by the brand. I have never had any issues with the quality and performance to date.
I would recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design, loud and expensive for a microwave. No of which was brought to our attention by the “expert “ appliance employee at BB. Do not recommend this product or this store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want you to have a hassle-free experience using your microwave. Allow us to help you.
If the microwave is too loud, click the link and the hyperlinks for tips.
Samsung microwave is making weird noises:
https://www.samsung.com/us/support/troubleshoot/TSG10007187/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151455745 so our team can look up your information when you message us.
Have a great day.
-John
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Fits great needed a short height unit. Cooking is accurate. Only down side is no power level button, need to use wifi to adjust. So you will need to able to connect to wifi.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the item as well as the service and staff from Best Buy.
I would recommend this to a friend- Cons mentioned:Keypad
Freezes and does not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad out TWICE and the issue is not fully resolved. Now I need to have them out again. The key pad freezes and will not register any input. Do not buy this product. The mother board is bad or something. No one cares to replace it no matter what I try or say.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check for any updates regarding your repair.
Should you need further assistance with the microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148406558) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Slim
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck out too far from cabinet- love the slim look not the depth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, KateS.
Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Good value when you don't have the space
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks out a little further than a traditional microwave but it was still more affordable than modifying the cabinet above
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal microwave. Hard to wipe down because it messes with the touch buttons.
I would recommend this to a friend