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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 730 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 730 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. After light use for 6 months I keep getting an error code. Which is common for Samsung junk appliances. To get it serviced I have to uninstall it myself. Are you kidding me! I might just buy another non-Samsung if I have to go through all of this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand how dealing with a microwave displaying an error code feels. Let us help.

      Below is a link to troubleshoot a microwave that shows an error code.

      Samsung microwave error codes:
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148316199) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Plug it in before install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in before you install it. Mine was brand new and broken right out of the box. I now have to wait a week, have it uninstalled, have the new one reinstalled, and hope it works.... error code c-f2, means the microwave isn't talking to the buttons. Such a waste of a Sunday, now I'll have to take a Friday off for delivery, and a Saturday for installation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      If you need further assistance with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
      or transfer you to your local store to answer your specific inquiry about your schedule and replacement.

      Have a great day.

      -Ernest- Samsung

  • Rated 1 out of 5 stars

    Don't Buy unless you get an extended warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this microwave a little over a year now. An error code C-F2 is showing up on the touchpad. I have to be real honest. A microwave at this price should last at least 2 years. The cost to repair this microwave after the warranty expires is about the same price as a new one. I would HIGHLY suggest an extended warranty thru Best Buy on this product. As of right now, it's a super large paper weight.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Corey,

      We want to avoid error codes from our appliances. Let us take care of the unit right away!

      Please follow the steps on the link below to help you with microwave error codes.

      Samsung microwave error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147075399 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 2 out of 5 stars

    Not suitable for many kitchens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave did not suit my small kitchen area at all. It is a very slim profile, so only 10 inches in height and I could barely see inside of it. Also, the door is 30 inches long, which extends out too far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 1.1 over the range microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. I have so much more space due to its slim size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge came in damaged , it’s bent from underneath and it was dirty. I wasn’t able to get a replacement for this purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      This isn't the experience we want you to have. To better assist you with this, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      Chrystel Samsung

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got so much running around before i could get this microwave for my elderly mom...still did not get it for Thanksgiving...disappointed

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Size
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Narrow microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, powerful, looks nice! Only thing negative is the buttons on the door are right where you open the door and we push them accidentally when opening. Most frustrating is the fan button getting pushed. Wish the buttons were placed about 2 inches higher from the bottom. Otherwise, great microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Ventilation

    Rated 5 out of 5 stars

    Made for those who cook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, What caught my attention was the hood vent description. It sticks out farther than my old microwave for better vent coverage. So I took the interior dimension and measured my largest bowls I use in the micro wave. To my surprise they would all fit. I had a lot of wasted space. Third thing was the added space above the stove. I installed it easily myself with my wife helping hold it while I screwed it in. The space saving above the stove is amazing. Even with the extra bit sticking out, I have more cooking space. The vent is as good as they say. And works great as I use the stove. I am so happy I took the leap and got a non-traditional microwave. It doesn’t have a lot of bells and whistles, but I never used them on any other microwave so I don’t miss them.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size

    Rated 5 out of 5 stars

    Great design and look

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and color! Easy to set up and use, sleek looking and doesn’t take up a lot of space over the stove. A lot of venting options to fit any kitchen setup .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. It is bigger inside than it appears and it looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super clean and easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy this microwave was to install. My house is older and didn’t have a very large kitchen so when I found this item, I was pretty excited to add it in the remodel! I mounted it in about an hour and probably could’ve been faster if I had some help. The microwave works amazing and has a lot of cool features. I got it during the black friday sale which was a huge plus but after having it a couple of months, I would pay full price for it! I get a lot of compliments on how cool looks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Micro hood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal have not used it much but great for the low profile I needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Slim smart microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works mostly as it should . Supposed to auto on fan when stove top is on . This feature works sometimes. But as a stand alone microwave . It performs well and is easy to use . Buttons are easily readable and slimmer profile allows for more cabinet space .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a sleek looking unit and fit into the space I sought to install it in. I only had to return it because I realized that I need to do my cabinets FIRST and plan that around new appliances. I would recommend this as it holds very large plates and has 10% more power than the LG (or was it GE?) Slim.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and love the look. The sleekness of the microwave is a major plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Samsung ME11A7510DG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and elegant. Very good ventilation. Wi fi feature and voice control are an added help while cooking

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ventilation

    Rated 5 out of 5 stars

    Good microwave + filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new microwave. Looks very elegant. Double up as a filter on top the stove, and does it job. I connected it to my wifi as well. Do not really understand why I would like to control it from my iphone, had to turn of messages from it actually, so annoying. Any good device with even some extra useless feature.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice microwave look good on the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven fit perfect in the area above the stove. It took me a few times to figure out how to use it (clock settings and power settings). It froze up on me once but I unplugged it to reboot it. I could live without the internet connection!!

    I would recommend this to a friend
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