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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 730 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the size and design of this 1.1 cu. ft. smart slim over-the-range microwave, frequently praising its ease of use and powerful ventilation. Many appreciate the sleek appearance and the added convenience of Wi-Fi and voice control features. However, some users noted that the fan can be loud at higher settings, and the keypad could be improved with backlighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 730 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is powerful and compact, which makes it easy to use and economical.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    C-F2 — Should be recalled, clearly an issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I liked the compact size of this microwave. However after just 2 years it came up with the C-F2 error, which many others complained of, a new control panel would have costed more than the microwave! That is ridiculous for a $400 microwave lasting less than 3 years! I purchased all new Samsung products for my kitchen and now I worry that all the other items will fail prematurely. On top of this when it was working, steam from the stove would constantly “press” buttons on the microwave and having both an OK and START button is not user friendly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TraceyS,

      We understand the importance of having functional appliances at home, and we would be delighted to assist you in enhancing your experience.

      Below is a link with steps and details to understand the error code that showed on your microwave.

      Samsung microwave error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      We'd love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148660786) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and easy to use. Love the way it makes my kitchen look

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect slim microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this slim microwave as it fits easily over my stove and gives me much more space in other parts of my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ventilation

    Rated 5 out of 5 stars

    Samsung Low Profile Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works very well. Very strong, The team that installed was fast & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, slim and sleek. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 1.q cu Slim Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, lots of space for how slim it is and doesn't take much head space from the top of the stove!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Ventilation

    Rated 5 out of 5 stars

    For a Tiny Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my tiny home that was under development. Its really compact and the integrated extractor is no joke as it displaces enough air to extract the fumes from my wifes cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PAULB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product had to have a smaller height to go over range

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Great new choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. After measuring bowls I found all the ones I use fits. The additional space above the stove is amazing. Making cooking easier. And the vent hood feature really is as good as they claim. I am so glad I made the change to the low pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to ditch the counter top microwave and go with the over the stove,heats things up nice and hot and pops a great bag of popcorn,wasn’t too hard to install either but you need an extra set of hands when it’s time to mount

    I would recommend this to a friend
  • Pros mentioned:
    Ventilation
    Cons mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Great combo buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely strong microwave and saves space. The vent works really well on the range portion of it. I just wish the lights were brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good appliance overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and modern . Over time make sure the handles do not come off

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great slim microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old chunky above the range microwave was starting to fall apart. It also was too low for our cooking area, and it was really hard to get to the back two burners on the cooktop. This fixed that issue entirely. The microwave heats thoroughly, looks great, amd fits everything we used to put in there without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Needed A short microwave for over my stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a short microwave because my cabinet came down farther than new cabinets. After my research I decided on this microwave Home Depot had it Lowes had it and it was $200 more than at Best Buy. There is a small dent in the front but given a few months of use this could’ve happened anyway, I love the new microwave and the man that helped me at Best Buy took the microwave totally out of the box and went above and beyond so that I could see what I was buying. I would go there again for Appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Who said that size matters

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great, I love the fact that it gives me more room from the top of my pots to the bottom of the unit. It is quiet and has more than sufficient power for all tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slim microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave. We replaced the old larger version. So much more room on the stovetop now. Easy install. The provided templates were spot on. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave so much that I've purchased it twice. My overhead cabinets are too low to allow for a full sized microwave so this is the perfect solution to avoid having a countertop microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave, with some weak points

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave for several reasons: We're thrilled to have it off our counter! It's spacious even though "only" 1.1 cu ft. Plenty of room for a large plate or a large mug. It's very powerful. It's also low profile, so fits perfectly. CONS: (capitalized because they're significant!) The keypad does not light up! Can't see it without the room light on. That's a deal-breaker, and I would have shopped around more if I'd known beforehand. After two weeks we still haven't figured out pre-sets. Basically useless. The lights underneath are halogen, so are very hot. The inside of the microwave actually gets very warm if it's left on, so I'm not comfortable using it as a night light. Also, the touchpad control for the fan is right near the door and I've touched it several times in the two weeks we've had it. Very annoying for the fan to suddenly come on when I'm opening the door. The fan itself is strong, with 4 speeds. It's very loud on 4, and that's where it starts when you push the button. I wish it started at 1 and we could choose to turn it up. We will use 1 90% of the time. Overall it's solid, but I would have passed on it if I'd known what I know now.

    I would recommend this to a friend
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