Customer Ratings & Reviews

Love, Love the compact size and ease of use. Its a very nice addition to my kitchen.

Beat microwave we ever purchased. We love this. Yes, it sticks out beyond cabinets. It’s sleek and slimline. Definitely recommend!! Make sure you READ the installation instructions or have it installed for you.

I recommend this product. It is narrow but powerful and looks good quality.

Received the microwave as a Christmas gift. By the following July 4 holiday, the microwave won’t heat anything up any longer. Was working fine for the first seven months, but all of a sudden, it won’t heat anything up. Basic troubleshooting steps haven’t worked. There’s better microwaves out there to get before this one. It looks nice and it being “slim” is convenient. The button to turn the fan on will be accidentally pressed because of its placement. If there’s not enough lights on in the kitchen, you cant see what buttons you’re pressing. And, it’s not working after only seven months. There are cheaper microwaves that may not be slim, but they operate more efficiently. I don’t recommend this product.

The microwave is awesome, however the service wasn't.

Looks great. Heats quickly. Big enough for everything I put in it. Used peel and stick stainless steel tiles to fill in my backsplash.

Beautiful product. Easy to install. Love the string fan and very bright light.

I love the look! Only thing i did not care for (which i have accepted now) is the depth of this microwave. We hardly use one so i just wanted a smaller one but it sticks out quite a bit past the cabinets. Exhaust works great!

It looks Great and it works very good. the Ventilation is powerful and works fine.

Reason #1 would be that you cannot put a stanfing bag of microwave rice in this. Well, you can, but you have to cut off more than the tear off top. It gets annoying. It is not height accomodating. #2. After cooking a frozen freezer pizza, the microwave turned itself off and wouldnt start back up. The microwave was so hot to the touch it could have burned my hand touching it. When i opened the microwave door a rush of HOT air whooshed out. While it didnt burn my face it didnt feel good either. Sorta like opening your oven door. Samsung states they will “fix” the issue but after this i am completely uncondortable fixing this. I would simply avoid this one if only because of the very short stature and then because after only 3 months it broke!!

Havr not had an issue at all. The fans on this are a little liud on boost mode, but that was expected. Reheating works perfectly. Love the presets.

Just like the picture but didn’t fit it’s beautiful I was sad

So far so good I really like this microwave, I haven't used voice control yet and I do plan on real soon. It's only been a week! so I will update you

Loved at first. Now two yrears in, there is a burning electrical smell when cooking . Samsung is not standing behind it. I own all Samsung stuff - I'm shocked and disappointed. Guess I'll be switching to some other brand. Worst part is, contracted technician pointed out the problem. But when Samsung emailed regarding the claim they said no problem found.

We placed an order for this three weeks ago and delivery was scheduled for the 16th. On the 16th we get a message that they're preparing our order...and then we get nothing. When I call Customer Service, they can't give me any information other than to say that it will now be in on the 19th. And now we're out to the 22nd and once again we've heard NOTHING. I called customer service last night and after being told that the rep couldn't see anything on ETA in the system, when I asked to speak to someone else who could possibly help me, she started yelling at me that nobody else can see anything either and then hung up on me. I've never had issues with Best Buy in the past and we spend a lot of money there, but I am so seriously disappointed in the lack of customer support and the run around we've been given on a item that their website said was already at their warehouse. There is a reason big box stores are starting to fold in favor of smaller sellers.

Perfect for my new kitchen!! Very nice oven microwave.

This was hands down my best investment and update to my Kitchen.

Stopped working after 3 years. Samsung won't even speak to me regarding warranty saying I need to provide a "proof of delivery" but I don't have one, only an email from best buy saying it will be delivered the next day. Awful support.

After purchasing this beautiful microwave for my new kitchen. I so regret it one day the microwave when on al by itself and it wouldn't shut off to be point it was smoking and melted the plastic food cover and the glass broke.Service was terrible and it started working again so it was never replaced.Last night I got home and the microwave fan went on again by itself on 4.Had to disconnected and is not working. I fear for it to catch on fire and burn my hose.

Dented and missing the glass tray. Would not buy again.