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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 319 reviews
  • Rated 5 out of 5 stars

    Samsung Over the range microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with Samsung over the range microwave purchase! Works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave my wife really love it I like the part of been smart

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally taken care of. Thanks Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a very nice replacement for the old hood. Had “total care” from Best Buy, they installed every thing expertly. Yes no extra cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete dud after one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely stopped heating things a little over a year after the purchase. No errors; the light and vent work fine. But nothing gets warm or hot. There's a 1 year warranty on the microwave, but supposedly a 10 year warranty on the Magnetron (the part of the microwave that heats things). I'm willing to pay for the repair, but Samsung won't/can't send an authorized repair person to where I live, and none of the local people will touch Samsung since they aren't authorized repair people. So I've got a machine with a part that theoretically has a warranty, but if I can't get it fixed what's the point of the warranty? I've gone back and forth with Samsung about this (Best Buy wouldn't do anything, but it isn't their warranty), and they haven't been helpful at all, beyond suggesting I get a new Microwave! I'll probably have to, but it definitely won't be from Samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working microwave in your household, Nick. Let's get this taken care of.

      Please refer to the resources below to rectify your microwave's concerns. Please click the link and the hyperlinks for tips.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149943107, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ventilation

    Rated 5 out of 5 stars

    Fantastic Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave! Smart, sexy, powerful! Easy to instal. All the venting options you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Slim over the range Microwave for distance above a new gas stove. The Kitchen Aide Convection oven was too close and the heat from Maple syruping ruined it. I chose the Samsung because it works with Smart Things and it automatically turns the fan on when the burners on the stove lite. Besides that... I LOVE SAMSUNG PRODUCTS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microven is great it is my first and I love it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great looking Microwave/Vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great...works well. Very sleek. Heats up food fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially when paired with the SmartThings appliances from Samsung. The extra exhaust power in this model makes for a nice cool cooktop area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool microwave better than the whirlpool one. It has a dark oven like interior, very easy to clean too and air suction is powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to use the technology on this but overall it is good purchase. I took one star off because it came with a broken glass fir the light. I guess I will call Samsung to see if it can be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dreamt of new appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time someone came out with a slime line Microwave. Love the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Samsung thought of it all! Easy to use and looks beautiful! Cooks the food perfectly and consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave and all the amazing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice slim microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim microwave oven looks really nice in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and slim, warms up food very quickly very slim and modern look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Does everything needed for daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item looks and preformed great with my new range.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slimness! I didnt have enough clearance for an otr microwave before and this one fits and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Nice but deep.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks really nice from the front, It is sleek and generally has a great appearance. The internal height is about the same as a smaller counter microwave. However, my one gripe would be that it is very deep for an over the range microwave. 19" means its sticking out a full seven inches from a 12" cabinet. Not a problem from the front but it doesn't look great if you look at it from the side.

    I would recommend this to a friend