Customer Ratings & Reviews
- Model:
- ME11A7710DS/AA
- |
- SKU:
- 6469094
Customer reviews
Rating 4.2 out of 5 stars with 319 reviews
(319 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
awsome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great would recomend.not sure what to say very nice product
I would recommend this to a friend Rated 4 out of 5 stars
good microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good microwave. fan is super strong, a little loud sometimes- and easy to accidently start. but it looks good, works well
I would recommend this to a friendRated 4 out of 5 stars
JHP
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time we go to open it, the fan shuts on, its too sensitive and it can frightened someone. Its usually something we laugh off but its still an issue.
I would recommend this to a friendRated 5 out of 5 stars
Samsung low profile microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful low profile microwave. Looks great. Works very well.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design works great. It is a wonderful addition to my kitchen
I would recommend this to a friend Rated 5 out of 5 stars
powerfully stylish microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave because we had limited space over our range. It is a very powerful microwave that heats up food fast. Because of the small size we only use it for small dishes. It has a very modern look that my wife likes.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it It’s smaller than my previous microwave and takes up less room. It’s smart and you can set program and add it to you r phone apps. You can start cooking your mail and gave ut done by the time you get home Set up alerts to know when cook time is done too!
I would recommend this to a friendRated 3 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is microwave looks great, but the fan is very loud and kinda annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Toni, we understand that dealing with a noisy microwave can be disappointing. Let us help.
Here is a link with information about microwave sounds and why they happen.
Browse the guide and select the sound similar to what your microwave creates.
If prompted by an embedded word, do, select it.
Samsung microwave is making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148722263) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Size
Rated 5 out of 5 stars
Great Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a perfect option to fit into tight spaces.
I would recommend this to a friend - Pros mentioned:Fan
Rated 3 out of 5 stars
Less than overwhelming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi won't connect and the display is not backlit. Yes the fan is really strong, besides that nothing special.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Allen,
We love that you're using our Samsung microwave! We can help with getting your unit connected to the wi-fi.
This unit model has a voice control feature that you can use to make things more readily accessible and easier to use!
Below is the user manual for your model. Simply turn to page 14 for reference:
https://downloadcenter.samsung.com/content/UM/202107/20210722134137943/ME11A7710D_00_EN_MES_CFR_210622.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144966845 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Rated 4 out of 5 stars
Great OTR Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high powered vent and slim unit. Heats really well. Fingerprints show, so be ready to wipe the keypad. Overall, it’s a great appliance.
I would recommend this to a friendRated 3 out of 5 stars
Good but part was missing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but part is missing . Planning to buy another one.
I would recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
or transfer you to your local store to answer your specific inquiry about the missing part of the microwave.
Have a great day.
-Ernest-
Rated 5 out of 5 stars
Very Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the additional over the stove space. Being able to connect it to a few other smart functions in our house is helpful and fun. Cooks like a great microwave and fits everything we had before.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Very sleek and looks good in kitchen.
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
Herrandeous quality! Died judt after a year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking samsung microwave but for me it stopped working after 14 months and both bestbuy and samsung with their pathetic customer service were of no help. Ended up throwing it away and got a kitchen aid 1.1 cuft microwave which is well worth the money.
No, I would not recommend this to a friend Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the microwave is low-profile and doesn't intrude on the stove top. It looks nice and not bulky. The fan is very powerful. Installation is definitely not a one-person job, so get help or pay to have it done for you.
I would recommend this to a friend- Cons mentioned:Warranty
Rated 1 out of 5 stars
Stopped working right after warranty expired!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetron stopped working within 14 months...just 2 months after the warranty expired. I'm a huge Samsung fan (all of my appliances and phones are Samsung) but I cannot recommend their microwaves. It worked fine up until today but having your $600+ microwave break so soon has l left a sour taste in my mouth. Don't waste your time with this microwave but if you do, buy the extended warranty. I saw some reviews mention the same timeframe for failure which is very suspicious. It almost seems like it was designed to fail right after the warranty expires..
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand why you feel that way, James. Let's take care of your microwave.
Your microwave is warranted by Samsung against manufacturing defects in materials or quality for a limited period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME11A7710DS/AA/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146556442, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 4 out of 5 stars
Good compact unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a microwave, the smaller size is fine as I do not cook with a microwave you do need to install and app on your phone to set the clock so that is a bit silly
I would recommend this to a friendRated 5 out of 5 stars
Samsung Appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Very powerful suction.. the only think I don’t care about is the multiple fan speed settings. When you start the fan it start with the highest setting first, so we have to slow it down. Wish the setting was from slow to fast.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Hot Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value !best for a small kitchen! Work with WiFi
I would recommend this to a friend














