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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 319 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awsome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great would recomend.not sure what to say very nice product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave. fan is super strong, a little loud sometimes- and easy to accidently start. but it looks good, works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JHP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we go to open it, the fan shuts on, its too sensitive and it can frightened someone. Its usually something we laugh off but its still an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung low profile microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful low profile microwave. Looks great. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design works great. It is a wonderful addition to my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerfully stylish microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave because we had limited space over our range. It is a very powerful microwave that heats up food fast. Because of the small size we only use it for small dishes. It has a very modern look that my wife likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It’s smaller than my previous microwave and takes up less room. It’s smart and you can set program and add it to you r phone apps. You can start cooking your mail and gave ut done by the time you get home Set up alerts to know when cook time is done too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is microwave looks great, but the fan is very loud and kinda annoying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Toni, we understand that dealing with a noisy microwave can be disappointing. Let us help.

      Here is a link with information about microwave sounds and why they happen.

      Browse the guide and select the sound similar to what your microwave creates.

      If prompted by an embedded word, do, select it.

      Samsung microwave is making unusual noises.

      https://www.samsung.com/us/support/troubleshooting/TSG01001968/


      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148722263) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a perfect option to fit into tight spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    Less than overwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi won't connect and the display is not backlit. Yes the fan is really strong, besides that nothing special.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Allen,

      We love that you're using our Samsung microwave! We can help with getting your unit connected to the wi-fi.

      This unit model has a voice control feature that you can use to make things more readily accessible and easier to use!

      Below is the user manual for your model. Simply turn to page 14 for reference:
      https://downloadcenter.samsung.com/content/UM/202107/20210722134137943/ME11A7710D_00_EN_MES_CFR_210622.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144966845 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Great OTR Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high powered vent and slim unit. Heats really well. Fingerprints show, so be ready to wipe the keypad. Overall, it’s a great appliance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but part was missing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but part is missing . Planning to buy another one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
      or transfer you to your local store to answer your specific inquiry about the missing part of the microwave.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional over the stove space. Being able to connect it to a few other smart functions in our house is helpful and fun. Cooks like a great microwave and fits everything we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Very sleek and looks good in kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Herrandeous quality! Died judt after a year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking samsung microwave but for me it stopped working after 14 months and both bestbuy and samsung with their pathetic customer service were of no help. Ended up throwing it away and got a kitchen aid 1.1 cuft microwave which is well worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the microwave is low-profile and doesn't intrude on the stove top. It looks nice and not bulky. The fan is very powerful. Installation is definitely not a one-person job, so get help or pay to have it done for you.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Stopped working right after warranty expired!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetron stopped working within 14 months...just 2 months after the warranty expired. I'm a huge Samsung fan (all of my appliances and phones are Samsung) but I cannot recommend their microwaves. It worked fine up until today but having your $600+ microwave break so soon has l left a sour taste in my mouth. Don't waste your time with this microwave but if you do, buy the extended warranty. I saw some reviews mention the same timeframe for failure which is very suspicious. It almost seems like it was designed to fail right after the warranty expires..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand why you feel that way, James. Let's take care of your microwave.

      Your microwave is warranted by Samsung against manufacturing defects in materials or quality for a limited period, starting from the date of original purchase, of:

      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Please click on the link for complete details of warranty coverage.
      https://www.samsung.com/us/support/service/warranty/ME11A7710DS/AA/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146556442, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Good compact unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave, the smaller size is fine as I do not cook with a microwave you do need to install and app on your phone to set the clock so that is a bit silly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave. Very powerful suction.. the only think I don’t care about is the multiple fan speed settings. When you start the fan it start with the highest setting first, so we have to slow it down. Wish the setting was from slow to fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hot Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value !best for a small kitchen! Work with WiFi

    I would recommend this to a friend