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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $569.99

Customer reviews

Rating 4.2 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 1.1 cu. ft. Smart SLIM Over-the-Range Microwave for its compact size, sleek design, powerful fan, and overall performance. Many appreciate its efficient ventilation, ease of use, and attractive appearance in the kitchen. However, some customers have reported challenges with installation, control panel issues, button malfunctions, and difficulties with warranty service, while others noted its depth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 319 reviews
  • Rated 4 out of 5 stars

    A Big Thank You!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Having it overhead gives me space in my kitchen which is small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome microwave, the only thing I don’t like, the installation was done poorly by the installer. The microwave makes a rattling noice when turned on and when I push it up against the cabinet it stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung microwave is great. It fits above the stove perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Doesn’t heat unless manually turning on vent fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this microwave. Purchased for $470 in Oct ‘22. Now it no longer heats unless manually turning on the vent fan. Samsung isn’t covering under warranty. The vent fan is extremely loud, and only covers the back 2 burners on the stove. The buttons on the outside frame get condensation from boiling water on any of the burners.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! It works great and doesnt take up valuable space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung slim overhead microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, fits in the area we have available. Only thing I would have liked is the panel to light up to be seen in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart micro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ever! Love to control it with the Samsung App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it no problems. I would definitely recommend this product to anyone who use there microwave a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 10 months of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hood fan speed. It was alright while it lasted. My GE microwave was working flawlessly for the last ten years. I'm left with the regrets of replacing my GE one before it broke down and replaced with this junk.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a open box item. Great people working at the location we bought this item from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space Saver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome space saver!! The quality is great!! Love that it connects to smart things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect operation is easy cooking is great perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is excellent once it is installed. Lights and exhaust are an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. I love that the inside finish matches the inside of the oven. It’s a little tricky learning the options on it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good i guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven't moved into my new place to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kitchen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and stylish looking microwave it goes well in every kitchen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too loud and complicated

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has zero volume contol for the beeps. It’s either painfully loud, or off. The air recirculator is obnoxiously loud, even at the lowest speed. Pretty sure Best Buy installed it incorrectly as well because the recirculation doesn’t work. The timer function is buried too far in the menus and doesn’t operate intuitively.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Omnomster,

      We truly understand how you feel regarding your microwave. We are here to help you.

      We recommend checking the resources below for steps to take when the microwave is making an unusual noise.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147267040), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Best Microwave Ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Low Profile over-the-range microwave "smart" ovens are unbelievable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish there were more presets. Fan on hi is loud. It seem to warm quickly and evenly right now. App was easy to program

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Mega Brothers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled for installation twice this microwave. Both times this shady company called mega brothers came out and had an excuse why they couldn't do the installation. Do yourself a favor. If mega brothers is scheduled for the installation, cancel the order. Best buy needs to get rid of this clown show installer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      This is not the experience we want you to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Have a great day!

      ^Chrystel Samsung