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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.2 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 362 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It is very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly. The size is nice for larger items. It is great to vake in addition to your oven

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With buying a new house and a remodel this was a great buy affordable and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Well Made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing. This alliance works great and is able to cook, bake and grill your food. You get a premium feel to the appliance and it's really well made. I would advise to have the appliance have good ventilation as it has an exhaust fan once it is done that could get damaged if it can't breathe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for convection microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a short term vacation rental remodel. Havent installed yet as other appliances are on backorder. Great price. Hard time now finding mounting trim vent kit in matching black. Only stainless seems available oddly as this is not sold in stainless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little microwave. Looks great installed with the appropriate trim kit. Haven’t used most of the functions yet, but the microwave function seems to heat very evenly. First one was a dud and the start button didn’t work…hence the 4 stars…took a few weeks to get a replacement, but this one works great and it’s a great value for the price. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design

    Rated 5 out of 5 stars

    Huge upgrade from standard microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design... attractive appearance. Like the all in one oven idea... microwave, convection, etc

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a convection oven and a microwave but didn't want to take up the extra space. I have a island with a cutout that this fit into perfectly and my old microwave well had seen better years. Glad I purchased this. It took a couple of days to get use to the setting. I love this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven does everything but vaccum the floor! Convection / Micro / Grill / Air Fryer

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 1 out of 5 stars

    Incorrect Specs / Wrong size listed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are remodeling our kitchen and were looking for a built in microwave. This fit the the size range. I was very excited about the features this offers. Purchased it online and gave the specs to the cabinet maker. When we installed it there was alot of space all around. We checked the model number to make sure we received the correct item. We scanned the QR code on the microwave and verified the item. The specs listed on the Best buy website are different than the manufacturer's website. Our cabinet was made to fit this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnaR,

      Having the microwave perfectly fit when it is installed is what we want to achieve. Let us give you the details you need for the unit.

      Please see the "Installing your microwave oven" section on page 10 and the "Installation" section on pages 11-12 of the user's manual to help install the microwave.

      Manual:
      https://downloadcenter.samsung.com/content/UM/202309/20230915153033619/O_DE68-04367A-06_IB_FULL_MC12J8035CT_AA_EN_230831.pdf

      Also, please see the spec sheet for your reference on the microwave specifications.

      Spec sheet:
      https://image-us.samsung.com/SamsungUS/pim/migration/doc/mc12j8035ct-aa_MC12J8035CT_070115.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146489553 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cooks great. Easy to use. Looks great installed with the trim kit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Easy to use convection oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Samsung Convection oven because of the size, style, cost and the Samsung brand. We have not been disappointed on the many items we have made. We really like it for making salmon.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Size

    Rated 5 out of 5 stars

    Great microwave with pull down handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable for under counter saving space, a convection oven too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can use it as microwave and grill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey but worth every cent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews good and bad that I could find but decided to take a chance because fit where I needed it to and claimed to be able to do so much. I'm very glad I took the chance it does everything well from bake to microwave and everything in between.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were vague but I finally figured it out. I really like it now for microwave and convection cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Lots of Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just a microwave. It is also an effective convection oven. This has so many cooking variables it is amazing. I used this as my micro-oven during my kitchen renovation and it was great. Now I have it built into my island with the compatible kit. Very satisfied during the last two months.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Incredible combination of cooking modes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great addition to my kitchen. I was able to get rid of the toaster oven which was taking up valuable counter space. I love the size of this new oven which can sit in the open cabinet where my old built in microwave sat. I do wish there was a better instruction manual with example recipes using all the different cooking modes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great oven, HORRIBLE controls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online for store pickup, naively assuming that every microwave oven has a numeric keypad to enter the cooking time. I looked at the features but didn't pay attention to the control panel. It turns out that the ONLY way to enter the cooking time is by use of the "+30 seconds" button and the up/down arrows (which move the time up or down by 10 seconds or more, depending). That means that if you want to microwave something for 6 minutes and 30 seconds, you have to press the "+30" button THIRTEEN TIMES. Heaven forbid you should want to cook something with convection for 45 minutes! It boggles my mind that a product with such a non-functional user interface ever even made it to market. Seriously, this oven should be a case study in business school of how product design can go horribly wrong. BOTTOM LINE: wait until Samsung fixes this product by adding a numeric keypad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CastroDude,

      Thank you for your honest feedback, and we hope you are in good health. We are saddened that the control panel isn't up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.

      We understand how convenient it would be to enter the time on a keypad. We take your feedback seriously and use them to further improve our existing and future products.

      I have shared the user manual link below. Please access the link and turn to pages 22, 24 - 27 for automatic functions to make it easier to use the oven.

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144742247

      Leo Samsung

  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    GREAT LOOK AND FEATURES COMBINED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning my new convection microwave but so far I am enjoying it. Complicated at first but gets easier as you learn the different combinations of cooking. Samsung is a name I can trust and they are very helpful if you have to call and ask questions as I did.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Does all sorts of things well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does all sorts of things quite well, but the microwave portion of the unit is not as powerful as most of this size. I've learned to just allow a little longer. It's great to bake, broil or roast while using convection and microwave to speed up the process. I'm learning to experiment on additional foods all the time.

    I would recommend this to a friend