Customer Ratings & Reviews
- Model:
- MC12J8035CT
- SKU:
- 9357011
Rating by feature
- Performance
Rating 3.5 out of 5 stars
- Cook Settings
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the convection feature for its browning capabilities and the overall ease of use. Many appreciate the compact size and the numerous features offered, including the grill function. However, some customers found the instructions unclear and reported issues with the appliance's condition upon arrival. The controls also received mixed reviews, with some users finding them somewhat complicated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to learn some of the features to use.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad you like it, Becc! To be sure you don't miss out on any of those awesome features, I want to give you this link (https://bit.ly/2QhS7ZF) to Samsung.com; where you can find and download your user manual. Thanks! ^Mae
- Pros mentioned:Convection
a wonderful thing to have!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This countertop convection oven makes motel living and cooking so much better than just a microwave cuz it allows a person to cook a meal instead of just heating up a TV dinner!!
I would recommend this to a friend - Pros mentioned:Features
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave oven. Has so many different features
I would recommend this to a friend - Pros mentioned:Convection
Design flaws, unreliable 3 in 1 microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for its grill, convection and microwave functions to save counter space. We used this unit 3 times a day for its 3 functions. In9 less than 2 weeks it stop working while using convection set to 1hr at 450C to cook a whole chicken. When i came back after an hour, chicken wasn't even half~cooked and unit no longer power on. Worst Samsung product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LhaytzYren,
Thank you for reaching out to us and we are glad to know that you are using Samsung microwaves. We apologize for the inconvenience of the microwave stops working. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links for basic troubleshooting steps:
Microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/MC12J8035CT/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144271610
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Convection
Great to build in
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart looking and cooks great too. Browns with the convection oven. Door opens down so you can rest hot dish on it until you get better grip to move.
I would recommend this to a friend - Pros mentioned:Convection
All in one microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become a favorite, first got it to reheat pizza ( convection) the next day ( reheats and crisps the crust mmm) don use the stove or oven anymore, even caught it on sale
I would recommend this to a friend Tough learning curve
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is difficult to figure out how to use this appliance. However the more I have used it, the better it's getting. I really won't be able to say how I really feel until i get more time in with it.
I would recommend this to a friendDoes okay job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is working as it should. I do notice it takes a little longer to microwave food than used to with previous oven owned.
I would recommend this to a friend- Pros mentioned:Features
Our New Microwave and More!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great unit with many features! We can't wait to install it permanently in our new kitchen, but we have tried it, and it works well in all modes.
I would recommend this to a friend - Cons mentioned:Instructions
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after we got it unpacked discovered the instruction booklet was not in the box. Called Bestbuy and was advised to pack it back up and return it. Too much trouble. Went online and printed one. Why Bestbuy can't give better advice is beyond me.
No, I would not recommend this to a friend - Pros mentioned:Size
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product, it’s pretty big and gas so many functions that i still didn’t figured it all out. It is a great product, I’m satisfied with the purchase.
I would recommend this to a friend love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best microwave/mini oven yet. heats up pretty quick(one would hope lol) but its awesome especially during the day when you don't wanna fire up the big oven just for yourself.
I would recommend this to a friend- Pros mentioned:Size
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits a 9x13 pan. .................................
I would recommend this to a friend - Pros mentioned:Convection
Great convection/microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The convection oven works beautifully as well as the microwave. The manual could be clearer regarding settings, and it would be helpful if a cookbook were included with the unit. Otherwise, we are very pleased with the appliance
I would recommend this to a friend Mighty little oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave/oven. We've had it for 4 years and have used it and abused becasue my range oven broke during the holidays so we did all the baking in this one. It can microwave, air fry, bake and broil with no problem. We just bought another one to install in our beach house.
I would recommend this to a friendDamaged out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very disappointed that after spending a significant amount of time and money looking for a microwave that we would get one that so clearly damaged at the factory. Please see the attached two pictures. The first is the "stock" picture of the Samsung - 1.2 cu. ft. Countertop Convection Microwave Model: MC12J8035CT that we purchased. The second picture is of the microwave that we received from Best Buy. I picked it up from the store in Brookfield, WI. Got home, unpacked it and you can see in the picture the dent and the lack of the ceramic enamel that should be there. The door does not close properly due to the dent. You have to close the door with some force in-order for the door to close completely and the interior light to turn off. We will be exchanging this for another one at Best Buy later today, however until we get one in working order my rating for this is only 1 star, willing to change our rating once we get a working non-damaged one.
No, I would not recommend this to a friend- Pros mentioned:Features
Great Microwave/Convection Combination
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for awhile and it works great! Have yet to try all the features. The manual gives you a lot of examples for using the different functions.
I would recommend this to a friend - Pros mentioned:Design
Great oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the oven. For well within our island and great design.
I would recommend this to a friend Great for it size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use over a year with no problem , excellence for combine microwave and oven.
I would recommend this to a friendexcellent thus far (1 month).
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues or problems thus far. Seems to perform extremely well in every area advertised and coincides with other reviews.
I would recommend this to a friend