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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1114 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the 1.4 cu. ft. Countertop Microwave with Sensor Cook's ideal size and ease of use. Many appreciate its fast heating and stylish design, while some find the interior light dim and the buttons somewhat difficult to press. A few users also mentioned concerns about the door's closure and the microwave's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,114 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Big enough for a turkey!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very large inside and easy to clean. The chrome is easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a replacement for a prior Samsung microwave that failed. I actually downsized when purchasing it but have never felt it was too small. It heats evenly and has plenty of power to defrost or cook a range of meals One downside is that the internal light is too dim to see the food while it cooks

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Door, Interior light

    Rated 1 out of 5 stars

    Not User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior ceramic is nice but dark. The weak light which is only on when the microwave is running is not visible because the door is opaque! What idiot put a door on a microwave you can't see thru?! The feeble light doesn't stay on when the door is open. The controls do not have instant on for any keys except the +30 sec. The buttons are small and hard to press. The oven itself is spacious but who would know if you can't see in it? I returned it the very next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144654968.

      -Noraina Samsung

  • Cons mentioned:
    Button quality, Interior light

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The settings work great. Baked potato and popcorn come out perfect. The light could be brighter and the buttons are a little hard to push but overall it is a well built product and couldn’t be happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great, looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 15+ year old fridge, ended up replacing all of our kitchen appliances including the microwave. Went with Samsung because the oven was the best fit for the space. The microwave looks great and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice large microwave that’s easy to clean and works great

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Spacious. Cooks evenly, thoroughly, and quickly. Only downside is I cannot figure out how to not make it pitch black when running, cannot see inside. Lightbulb only operational when you open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Great Microwave for you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t go wrong. It’s not bulky at all and the design is more modern

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Perfect microwave for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this unit based on some of the more negative reviews but it matches my Samsung refrigerator so I made the plunge and purchased it. I have no regrets. The reviews are correct, you cannot really see inside the unit through the window while your food is heating up. This doesn't bother me. I'm not one to stand in front of my microwave while I heat something up. The buttons do take a fair amount of pressure to be applied but it's not a nuisance for me. It heats my food quickly and evenly. I have been using the microwave for almost three months and have no complaints at all. Very pleased with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a compact yet powerful microwave. This model had the right specifications, was a good price and is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. Nothing fantastic, but it does the job. My ONLY complaint is that the internal light is not bright enough to show what is being cooked. I have owned many microwaves over the years. This one doesn't come close to providing a "cooking area" light that is acceptable. Other than this, it is a basic microwave oven and it does what a microwave oven should do. On a scale of 1 to 10, I would rate this oven at an 8.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us. We are pleased to hear that you're enjoying your microwave. ^Lo Samsung

  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    microwave look really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: heat food up really fast; look nice cons: loud noice when running; can't really see inside when it runnning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, excellent features, and easy to use. I thought I did not need a new microwave, but I am so happy I made the purchase. I am amazed with the new features that my old one did not have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned prior this unit is an outstanding value easy to use and program great performance would recommend to everyone who is interested in a great microwave experience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! I had my eye on it for a while and finally decided to get one. It’s so easy to use and eats everything up super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great microwave for moderate counterspace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern and Chic microwave ties the whole kitchen together! Easy to use and maintain!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Visibility

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing! Everyone in the family is loving how big it is. The only thing is that you can't see inside while cooking stuff but that doesn't seem to be that big of a deal.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Looks and cooks great, lighting poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit looks great and cooks food evenly. The end cooking tones are nice and the clock is easily set. My only complaint so far is the light inside the unit. When the door is closed and the unit is on and cooking it is extremely difficult to see inside. When the door is opened the lighting is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    My first microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, efficient, and easy to use. I like the look and the pre-set buttons are good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 4 out of 5 stars

    Heats quickly and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the ease of use, Quite running, heats food thoroughly, easy to use.

    I would recommend this to a friend
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