Customer Ratings & Reviews
- Model:
- ME16H702SES
- SKU:
- 3898093
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is beautiful, works great and was easy to install.
I would recommend this to a friend- Pros mentioned:Installation
nice size microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I've owned an over the range microwave, really like it
I would recommend this to a friend High Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality machine, sleek & stylish. Can't wait to try it out.
I would recommend this to a friend- Pros mentioned:Price
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend to people, price is very affordable
I would recommend this to a friend Great buy great over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great over the range microwave awesome
I would recommend this to a friend- Pros mentioned:Ease of use
yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great wiith my samsung stove,Easy to use and and works well.
I would recommend this to a friend - Pros mentioned:Performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yea worked really well was happy to use this product
I would recommend this to a friend - Pros mentioned:Installation
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed above my stove. Works great! Vents great!
I would recommend this to a friend Great and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave no frills looks nice and works good.
I would recommend this to a friendReplaced old microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work's good and look's good with other appliances in the room.
I would recommend this to a friend- Pros mentioned:Appearance
Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works looks great with our new matching range .
I would recommend this to a friend - Cons mentioned:Button quality
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this microwave. Others reviewers had said that it's hard to press the buttons and they are correct but you get used to it. It looks good.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was pretty easy to install, and it works great.
I would recommend this to a friend - Pros mentioned:Appearance
Great Microwave, Nice Styling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave that looks awesome in our kitchen!
I would recommend this to a friend - Pros mentioned:Ease of use
Great micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and style of this micro wave. Easy to operate.
I would recommend this to a friend - Pros mentioned:Performance
Very Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No complaints so far. Would recommend to anyone.
I would recommend this to a friend - Pros mentioned:Ease of use
Life savior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very great appliance. Makes life easier. Great for kids use.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works extremely well and it was easy to install.
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design. Great product. Will buy again for next house
I would recommend this to a friend- Cons mentioned:Button quality
It's a microwave I guess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very hard to push. How can that be a problem. Digital button electronics and appliances have been around since the 1980s at least. Decal is crooked as seen in photo, just adding bland icing to the poorly baked Samsung cake. Very sloppy construction overall. Wouldn't purchase again and only keeping because it matches the fridge and stove that work well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TAnder,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave control panel not responding properly. If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA
If assistance is needed for the decal, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144666975
Thank you for choosing Samsung. Have a great day.
-Trisha-