Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,002 reviews
Rated 5 out of 5 stars
New microwave oven
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with the microwave oven and the process of ordering, customer service, and pickup when it arrived at the store.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We didnt realize how much better the look of our kitchen would look unitl this shorter micro was installed. We love how it looks. It is also very quiet.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty microwave and installed with the bracket I Had for my GE microwave before it so didn’t have to swap that out. Haven’t used it but I’m happy so far with the installation and look and speedy shipping in 3 days to the store.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shortly after I bought this microwave , I saw a crack at both ends of the handle. I kept using it thinking it’s just a scratch. However the handle start moving and now broken. The product only have one year warranty, making it difficult to get help from the manufacturer. Lucky Samsung now agreed to send technician to replace the broken part. I do not recommend this version of microwave. Who would think microwave’s handle will broke only after one year use!!!
We know how crucial it is to have functional appliances at home. We would be happy to speak with you to provide any updates and offer assistance with your upcoming microwave service repair.
Please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im severly upset and warn everyone to avoid this product! As after a year of normal light use the door handle broke into a bunch of little pieces! It requires a tug to open the door but at no point was it pulled hard enough for it to break into a bunch of pieces!!!! I tried going through best buy support and they wanted to charge me $150 dollars to have some one to come look at it! Which is ridiculous and very obviously a cheap parts issue!!!i feel really screwed outta my hard earned money and warn everyone!!
We understand how you feel about the door handle of your microwave not meeting your expectations, DonaldT. We would like to have a direct conversation with you to discuss your thoughts on this experience, review your options, and address any other worries you may have.
Please feel free to get back to us via the following options:
Hi there Sonib, I am glad you are enjoying your new Samsung Microwave. I appreciate you taking the time to share your experience with us. We thank you for choosing Samsung and being a part of our family. ^Brad
Rated 5 out of 5 stars
Great Microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great microwave, works well; also the guys who came to install it were very professional, clean and efficient.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely disappointed with its built in obsolescence. Ive used uglier microwaves from the 90s that stood the test of time better than this microwave. Door handle problems began with small cracks and then one day as the microwave was in use, i grabbed the handle and it dislodged and pieces began to fall off.
We are saddened by the state of your microwave's door handle, Jacq. We would like to have a direct conversation with you to discuss your thoughts on this experience, review repair options, and address any other issues you may have.
Please feel free to get back to us via the following options: