Customer Ratings & Reviews

Good for the $ No Frills Microwave. Easy to Use. Medium Range Appliance.

Very poor quality the handle broken within a year.

Product works fine - I miss having the quick start buttons for 30 seconds and 1-6 minutes

This Microwave has a faulty handle design, where to plastic crumbles around a bare screw. It relies on said handle to open it (no pop button). Has broken twice in the same year, 2nd time was one month out of warranty and was not honored by Samsung. Cooking works great otherwise, but not worth the hassle.

I have had this microwave for 13 months and loved it until the door handle started to crack at about 11 months, now it has come completely off.

Less than 4 months old, used only a few times a week and the top handle mount is broken. Samsung service initially created a service ticket, then cancelled it calling this "physical damage" and ineligible for warranty service. The part that broke is the plastic that holds the screw in.

Not worth it buying this microwave. Why? Because of a very low quality plastic materials used in the door handle, in less than a year the lower part of the door handle just got broken.

I purchased this open box excellent condition microwave. It's far from excellent. Dents, scratches and broken plastic. Very disappointed, I called Best Buy and was told I could return it. Well, I would hope so, but this is a huge inconvenience. Im glad a didn't purchase a larger open box appliance. I will definitely be returning it.

Great for the price. This microwave replaced a Samsung over the range microwave that we had for 12 years. Sales person was awesome and knowledgeable

Nice microwave. Replaced my old one with this. Been working great since purchase with no problems.

Microwave defective at installation, been a night to get it replaced!! The door is misaligned and hard to close looks ridiculous!

Excellent product. Reliable, easy to use and works well.

After opening the box and unpackaging it,there was significant damage to the product.

The Samsung microwave combines sleek design with powerful performance, making it a standout appliance in any modern kitchen. Its exterior boasts a clean, minimalist aesthetic, often featuring a fingerprint-resistant finish that keeps it looking pristine. The interior is equally impressive, with a spacious cavity that can accommodate large dishes, and a ceramic enamel coating that's easy to clean and scratch-resistant. Functionality is where the Samsung microwave truly shines. It offers a variety of cooking modes, from simple reheating to more complex tasks like defrosting and sensor cooking, which automatically adjusts cooking time and power levels for optimal results. The controls are intuitive, with a clear LED display and responsive touch buttons, making it easy to navigate through the various settings. Many models also include innovative features like a power-saving mode and a child safety lock, adding to its user-friendly design. However, like any appliance, the Samsung microwave has a few drawbacks. Some users have noted that the sensor cooking feature can occasionally be inaccurate, leading to over- or undercooked food. Additionally, the price point may be higher compared to other microwaves on the market. Despite these minor issues, the Samsung microwave remains a top choice for those seeking a reliable and stylish appliance that delivers excellent cooking performance.

Bought this to replace my decade old GE profile MW and it does the job perfectly. I did self install which turned out to be easier than expected and the best part was the existing dimensions and fittings worked just fine and didn't have to replace with th new brackets. All one has to do it take out the old one and replace it with this new one and 2 screws. The only drawback is - the +30 sec button doesn't start the MW. You will need to additionally push th 'start' button unlike most of th owens available in the market

I recently purchased the Samsung microwave oven for my kitchen, and I couldn't be happier with my decision. Not only does this appliance have a sleek and modern design that complements my kitchen decor perfectly, but it also offers excellent functionality. Whether I'm reheating leftovers, defrosting ingredients, or cooking a quick meal, the Samsung microwave delivers consistent and efficient results every time. Additionally, I was impressed by the exceptional customer service provided by Samsung. Their support team was responsive and knowledgeable, addressing any questions or concerns I had promptly. Overall, I highly recommend the Samsung microwave oven to anyone in need of a reliable and stylish kitchen appliance.

This is a very good microwave that exceeded my expectations. It heats food quickly and evenly, has great power, and the controls are simple and intuitive. The design is modern and feels high quality, and it fits perfectly in the kitchen. It runs quietly and is easy to clean. Ideal for everyday use as well as more involved cooking. I highly recommend it—excellent value for the price.

Absolutely love this microwave. Installation was straightforward, and it instantly upgraded the look of my kitchen — the stainless steel finish gives it that high-end vibe without breaking the bank. It heats evenly, runs quietly, and the Auto Cook settings actually work (which is more than I can say for my last model). The display is bright, intuitive, and easy to read even at night. The vent fan does a great job, and cleanup is effortless thanks to the smooth interior surface. I use it multiple times a day, and it hasn’t disappointed once. If you’re debating between this and a cheaper brand, spend the extra few bucks — it’s worth every penny.

I really like this microwave BUT I am giving it 4 starts because we’ve only had it for a full year and the handle already cracked and the samsung brand stickers peeled off already. We’re only a 2 person household and we’re very careful and take care of things so this was upsetting

This microwave has worked wonderfully since installing it in 2023, but loses a star because of the poorly designed handle. It is common for it to break off at the screws but we bought a third party replacement that is much more sturdy.