Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 6460795
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Good quality for a great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was free for this time but quick and easy probably took under 20 minutes. The look is sleek, modern and fits well into the cabinet space matching with other appliances. Does the simple tasks well of microwaving, quite in sound, heating food evenly without breaking the bank.
I would recommend this to a friendBest buy is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I going to have 5 start because I can give 10 starts easy to install very good quality very good is a Samsung brand easy can last like 7 years with no problems and I always buy all my electronics in here and yes I would recommend you this item and cooks fast
I would recommend this to a friendHandle broken - received defect product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shortly after I bought this microwave , I saw a crack at both ends of the handle. I kept using it thinking it’s just a scratch. However the handle start moving and now broken. The product only have one year warranty, making it difficult to get help from the manufacturer. Lucky Samsung now agreed to send technician to replace the broken part. I do not recommend this version of microwave. Who would think microwave’s handle will broke only after one year use!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HiwotG,
We know how crucial it is to have functional appliances at home. We would be happy to speak with you to provide any updates and offer assistance with your upcoming microwave service repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150685566) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Poor quality door handle.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year of purchasing the microwave the handle came loose. Handle(door) was replaced Feb 2024 by Samsung since it was still under factory warranty. Now Feb 2025 handle came loose again. The handle is made of a poor/cheap plastic and not secured enough. Needless to say I do not recommend this microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of the microwave in preparing meals, EveB.
You can contact our Samsung Parts Team to check the availability and compatibility of the replacement handle. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Should you need more assistance with the microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148481809) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
My best friends
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my new microwave it’s just what I needed
I would recommend this to a friendNew update for my kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung microwave and range. It updated my kitchen . I replaced white outdated appliances and really made a difference in my kitchen . Easy to install . I would definitely recommend this model
I would recommend this to a friendCheap product would not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this microwave in January of 2024. Overall the appearance is nice takes food longer to warm up. The overall design is cheap after just 7months (August), the whole door handle has broken and came off. I started to notice in July that opening the door was becoming hard oiled the side to see if that would help tried to open it and the bottom part of the handle broke I pushed it back in thinking that it had snapped back in. We didn’t use it for a while then in August my daughter went to warm something up grabbed the handle to open it and the entire handle came off. Now I am forced to open it from the bottom if we intend to use it. But now it’s an eye sore over my stove without the handle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kawana G,
We appreciate you sharing your sentiments about the experience you had with your Samsung microwave. We are here to help you.
On page 21 of the model's user manual link below, you can check the steps to see if the microwave cooks food slowly.
https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf
You can purchase a replacement microwave handle from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/products/de94-04313f
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147495768, which will help our team pull up your information.
^Rainly
Door handle broken after 32 months
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed with its built in obsolescence. Ive used uglier microwaves from the 90s that stood the test of time better than this microwave. Door handle problems began with small cracks and then one day as the microwave was in use, i grabbed the handle and it dislodged and pieces began to fall off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are saddened by the state of your microwave's door handle, Jacq. We would like to have a direct conversation with you to discuss your thoughts on this experience, review repair options, and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151224776 in your message so our team can locate your information.
Have a great day.
-John
New microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the microwave oven and the process of ordering, customer service, and pickup when it arrived at the store.
I would recommend this to a friendBroke just after warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im severly upset and warn everyone to avoid this product! As after a year of normal light use the door handle broke into a bunch of little pieces! It requires a tug to open the door but at no point was it pulled hard enough for it to break into a bunch of pieces!!!! I tried going through best buy support and they wanted to charge me $150 dollars to have some one to come look at it! Which is ridiculous and very obviously a cheap parts issue!!!i feel really screwed outta my hard earned money and warn everyone!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about the door handle of your microwave not meeting your expectations, DonaldT. We would like to have a direct conversation with you to discuss your thoughts on this experience, review your options, and address any other worries you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150096099, to help our team locate your information when you message us.
Have a great day.
-John
Great Basic Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very basic (that’s what I wanted) but works great. The only problem I have with it is the exhaust fan only has one speed.
I would recommend this to a friendSamsung microwave 1.6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new over range microwave. Checked out some products in store and decided on the samsung. Great microwave, i recommend this product.
I would recommend this to a friendSleek design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didnt realize how much better the look of our kitchen would look unitl this shorter micro was installed. We love how it looks. It is also very quiet.
I would recommend this to a friendBeautiful microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty microwave and installed with the bracket I Had for my GE microwave before it so didn’t have to swap that out. Haven’t used it but I’m happy so far with the installation and look and speedy shipping in 3 days to the store.
I would recommend this to a friendGreat product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung microwave. Great product. I highly recommend Samsung kitchen products.
I would recommend this to a friendGreat Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Love Samsung products. Delivery was great and haven’t had any problems, definitely will tell others that it works great. :)
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, works well; also the guys who came to install it were very professional, clean and efficient.
I would recommend this to a friendVery good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good microwave it’s really big enough for my wife and me
I would recommend this to a friendExcellent easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with vent. I’ve bought 3 of them for all my properties and they have been great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Sonib, I am glad you are enjoying your new Samsung Microwave. I appreciate you taking the time to share your experience with us. We thank you for choosing Samsung and being a part of our family. ^Brad
Samsung over the range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my wife She loves it. Especially because matches with the range.
I would recommend this to a friend
