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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 912 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 912 reviews
  • Rated 5 out of 5 stars

    Just beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit just right. The delivery agent was kind and fast with the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwaves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good for your professional good team there. Love shopping there. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave over range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance! Most important is that it saves energy . Easy instalation and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Replacement Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Looks great against the white cabinets - glad we decided on stainless steel. It is very efficient and quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a stove with the same style as stove and it’s similar. I love!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay very far away. Not well made.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this microwave. The door handle is very poorly attached. It broke off twice on me. Once right before the warranty was up, so the repair was covered. Second just now, 6 months after the initial repair. They will not repair it again without me paying for it out of pocket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better looking then my counter microwave. Happy to go with samsung as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works excellent and barely makes noise. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave over range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, work's good, good price and was easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is pretty nice, lots of cool functions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 6 months of use my door handle broke completely off. Even though I was still within the 1 year warranty period Samsung refused to honor their warranty. I'll never purchase a Samsung product again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DominiqueS,

      This is not the experience we want you to have. Let us help you.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150826637) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! The installation team had it ready to use in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from old microwave oven. Size is exactly same and installation went smoothly. Venting fan is not very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new. It's perfect for what I wanted. It replaced a dinosaur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave i love it i will buy it again love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave not what it appears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First microwave had the worse excuse to becalled a light, it was so dim and small it didnt light anything i had to buy lights so I could see, it is larger than measurements so couldnt get to my back burners, and ventilation was a joke. Best buy promised a better microwave that I still have not getten while waiting 2 months and told will still be another month before my compensation microwave might show up, maybe. So after 5 appointments and never getting this microwave installed because agent didn't show up for work, their excuse not mine. Then they would reschedule me without asking me, for a week later everytime! I even started to call the day before on last 2 appointments, I was swore it would be here and still noone showed. But told to be patient because their agent didn't show to work again! Wow i would be fired for that but its okay for them and the customers fault not theirs. Oh but they want you to be thankful because they rescheduled it. Same with their time frames, they dont keep those either. They give times and none are kept. Every appointment asked for 7am-1pm by 9 am I would get a text message, not even a call, my appoint was moved to 9am-1pm, then later 12pm- 3pm, then 12pm-8pm and somewhere around 3pm get notified I need to reschedule. But here is a photo of my still not existing microwave and the lights i had to buy and put around this microwave i returned because the light was usless! Run away from best buy if you wanna buy a microwave!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, SarahL.

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems. Easy to install. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, reliable and efficient. Samsung delivers once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek simple oven. Has reheat and defrost settings and is quieter than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to. Installed ourselves has everything you need.

    I would recommend this to a friend
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