Customer Ratings & Reviews

I really like this microwave BUT I am giving it 4 starts because we’ve only had it for a full year and the handle already cracked and the samsung brand stickers peeled off already. We’re only a 2 person household and we’re very careful and take care of things so this was upsetting

This microwave has worked wonderfully since installing it in 2023, but loses a star because of the poorly designed handle. It is common for it to break off at the screws but we bought a third party replacement that is much more sturdy.

It fits well and matches most all standard stainless Steele appliances. It’s a high performing microwave but not a 5 because it does not eliminate the need for an air fryer and it was slightly overpriced to not be convection.

I’ve been using my Samsung microwave for a few months now, and I can confidently say it’s one of the best kitchen appliances I’ve owned. It looks super modern with its sleek stainless-steel design, and the digital touch panel is smooth, responsive, and easy to use. Performance-wise, this microwave heats food evenly and quickly. Whether I’m reheating leftovers, defrosting frozen meat, or making popcorn, it gets the job done without any cold spots or overcooked edges. The Sensor Cook feature is a game changer — it adjusts cooking time based on the steam it detects, so I don’t have to guess. One of my favorite things is how quiet it is. You barely notice it running. Plus, it’s easy to clean thanks to the ceramic enamel interior, which resists stains and buildup way better than regular interiors. The only slight downside is that it's a bit pricier than basic models, but honestly, you get what you pay for — smart features, quality build, and long-term reliability.

Works well for our use, which is re-heating meals, or defrosting. We also use the soften/melt feature quite often. This is our 2nd samsung microwave. The first one lasted about 10 years. Picked this one out because it is basically the same and could slip in to the existing area so installation was easy.

The Samsung works great. The vent blower is relatively quiet but provides very good air flow. This replaced a 12 year Samsung model that had the same dimensions. This eliminated any tile work that we thought we would need with a new size. Samsung instructions were very good. My son and I installed it.

Overall I just replaced older model which worked for me about 6 years, but this model has more cheaper materials. Like door handle was metal, and it didn't have and crack sound when use. This has plastik, and it is cheap plastic, which has noice when you touch, giving pressure is not necessary.

This is a pretty straightforward microwave for seniors who don’t want anything complicated other than standard heating features. Buttons are visible enough with easy to follow directions.

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Very good quality, it's a very good microwave and very easy to use, and the installation was also very easy.

Great microwave I have been using it for about 6 months now and I’ve have no issues, high wattage and easy to use

Exceptional Installation service. Great microwave to purchase. Looks nice and works great for our work break room

Received on time. Easy to install. Ordered online and was informed when arrived

Got this microwave back in 2022. After about a year we noticed some cracks at the top and botton of the door handle. The cracks ended up getting bigger causing some part of the handle to break off. The whole handle ended up breaking off shirtly after. I plan to replace it and hope that the next one will last. Based off of the comments I’ve already read I dont feel so hopeful.

Easy installation. I have only had it for a few months. I hope it lasts longer than my last microwave.

The entire buying and receiving went very smoothly. I will always give Best Buy consideration for my future purchases. Their price for this mictowave was very competitive!

Haven't had it long but, excellent product so far. I went all Samsung, microwave, fridge, range

Great service. The sales person was very knowledgeable on the appliance we wanted and he steered us to the right one for our family.

Replaced our old Samsung model with this one and it works perfectly

So far, it’s been great. Wish it had better lighting, but overall a very solid microwave.