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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 955 reviews
  • Rated 5 out of 5 stars

    Easy to install! Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself without ever taking shop class! Included templates that made install a snap. Microwave works great! Steaks thaw in minutes, veggies cook thoroughly, and reheating leftovers is a push of a button, range fan and light work great too! Reduces smokiness and keeps the kitchen manageable while cooking. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the trick. It’s basic but works great! Had issues with the door and not shutting soft, but Samsung came out and received a new microwave and all has worked great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Handle broke after 4 months. Samsung won't replace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle broke after 4 months. Samsung won't replace under warrenty. So many others have had the same problem. Poor quality microwave and warrenty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkC,

      We all want to ensure that parts of our appliances don't break easily. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146566139 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    All Samsung Appliances

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second microwave, my daughter caught the new on fire so we had to replace it. We've had this for a year a the handle cracked at the top and bottom. Strangest thing ever...but I've ordered a replacement handle so hopefully no more issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very adequate. Nothing fancy but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy nice set up- a good value- looks nice with the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung over the stove Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding experience from the beginning with Gene helping me out with understanding my needs and filling them to the installation person who was great, professional, and efficient. The product is excellent, exactly as described and works like it is supposed to. I will buy from Best Buy for any of my needs, no reason to go anywhere else. If they have the products I need, they are my go to source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave that I have bought, fits perfectly in my kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a very old over the range microwave. Size was almost exact. If you never have changed out an over the range microwave be patient it takes sometime and requires 2 people. Not a 20 min job. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sleek. Love the style. It really is a perfect lool for my kitchen. The setting are so easy to work with and set up took minutes. It comes with a templete and tells you what tools to use. The most user friendly instructions ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the microwave. It was ready for pickup when I got to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave from Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Samsung! My family has trusted Samsung for TV's, Washer and Dryer units, and now this stove and the matching microwave. 100% for Samsung quality and Customer Service, absolutely outstanding! This Microwave is a great quality and well designed product. We have had zero issues so far with this great microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect dimensions.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because of the dimensions. It fit perfectly without extending beyond upper cabinets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. Can't use both timer and cook at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is working fine. It is a replacement for a Samsung microwave that we bought 7 years earlier. I would have liked the last one to last 15 years, yet we purchased the same unit again for ease of installation. We knew it would fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave works great but i wish the 30 sec button

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the microwave but i wish the 30 second button wouldn’t require you to also press start and there is no 1 minute button which i fix by pressing 30 seconds twice. Other than that works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave, fit perfect in the space I needed it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Easy to install. Recomended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good microwave, gets job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice microwave, sleek & stylish but some things I dislike about it. First off, it gets nasty smudges so easily on its numbers, kind of a pain to deal with. Those same buttons are so difficult to press and well (so much easier to press on other brands, Oster, for example which has sturdy buttons that give great feedback and need little to no pressure. And maybe the biggest annoyance is how loud the lowest fan speed is. You’d think it’s a vacuum or a higher speed. Not good, and makes me not want to use it. Also, it DOES have a light under, but again due to the buttons it’s a pain to find in the dark and requires too much force. It’s brand new and the pressure required you’d think it’s a 10 year old microwave with work out pads. All in all, microwave works but there’s those annoyances.…….the smudges.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We want you to enjoy using your microwave at home. Let's help you improve your unit's performance!

      Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. Learn more from these details.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may watch our youtube video about the "Best ways to clean your microwave":
      https://www.youtube.com/watch?v=hCsRi0XC_zQ

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308897, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Spacemaker microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good and easy to use.. comes with hardware to do the install pretty straight forward.. we only had it for a month, we will see how long it will last..

    I would recommend this to a friend
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