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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,011 reviews
  • Rated 5 out of 5 stars

    Maurena

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well however I had to replace with this one because the previous identical model had its door hinge break and it wasn't a reparable item according to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience, simple and fast. About the appliance, just what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave, fit perfect in the space I needed it to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung not our favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one works. The last didn’t. The tech was great. Handle and short in system.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GarethL,

      Thank you for sharing your honest feedback on our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially for the rental property we own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Easy to install. Recomended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under the counter microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave oven works well! I can fit a variety of dishes into it without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ortega43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I recommend this one to anyone who is looking for something like this..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have cabinet over the range to put it, had to change my old cabinet anyways to hang the microwave… but love it anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave! The only thing is it shows fingerprints very easily, so needs to be wiped down often if you don’t like those showing. Works great and installed it ourselves easily. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nic microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in place of old microwave. Works great easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is perfect, but even better was the professional and speedy performance of the installation team. Made my life so much easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the previous model 12 years ago, And replaced it with the new version. As good as the original, no complaints. Easy to install with options for the exhaust system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave-Over the Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have Microwave that works! heats fast! Nice to have Microwave that works-heats fast! Saves energy bill...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second microwave. The first one lasted about 4 years but it started acting up. Turning on by itself then the fans will go off without turning it on. It was creepy. I unplugged and bought a new microwave. So far new microwave has been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fine and do the job. People said is loud, but is a normal microwave. Nothing more nothing less. Great price, good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the space I need ! , it’s a winner. Great pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good quality and price, I like this brand for kitchen utensils

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is disappointing. The door handle broke after about one year of use. Although the microwave is designed for installation above a cooktop, the handle could not withstand the heat—the connecting piece melted and eventually broke. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how disappointing it is to have a door handle break after about a year of use, particularly on a microwave designed for installation above a cooktop where exposure to heat is expected. You rely on the product to perform reliably in that environment, and we appreciate you sharing the details of your experience.

      After review, physical components such as handles are considered wear-related parts and are not covered beyond the standard warranty period. As the unit is more than one year old, replacement of the handle would be the available option at this time.

      For compatible replacement parts, you may visit our authorized distributor below:

      Samsung Parts
      https://samsungparts.com/pages/supports

      We value your feedback, as it helps us continue improving our products and overall experience.

      Leo Samsung

  • Rated 5 out of 5 stars

    Sleek Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and design looks great! An update to my kitchen that gave a nice boost to my older kitchen.

    I would recommend this to a friend