Customer Ratings & Reviews

Excellent design and clean look. It was easy to install and has worked flawlessly so far.

Very happy with the item!!!!!!!!!!!! Nothing else to say. .

Died in almost 3 years. I bought this in the fall of '22 while rehabbing my condo. It wasn't installed until the spring of '23 and died in Oct. '25. Samsung told me it was out of warranty (which I understood) and sent a tech out to diagnose the problem. Basically, the unit would not regulate how hot it would cook - technician put a cup of water in for 2 min. and burnt his hand pulling it out. They said they would call back with the cost for parts and repair. It needs 5 parts totaling $579 plus $95 for labor and $120 for a "trip" charge. For a $200 microwave... junk. Don't waste your money.

great item for the price. I do not cook in it just defrost or reheat and it is great for that use. One thing I miss is the night light feature that my old microwave had, I did not pay attention that this one did not have that feature.

Once again, I was looking for a lower priced microwave because it’s not something we use very often, but it seems to have every option the more expensive ones I have so I’m very happy with it

Works great!! But..... would be even better if keypad was back-lit, and if lights underneath were brighter so will replace if higher watt bulbs are allowed.

The microwave looks great very happy with the result. Was very impressed with the professionalism and expertise of Julio. He came to the house and installed the microwave as if it were second nature. He made it look super easy. He was easy to talk to and when he ran into a problem he was quick to find a solution. Thanks again Julio.

It's working well. fit into the space I had so I didn't have to do any renovations to. cabinets or wall bracket. inside is a little smaller than the old one.

good microwave for the money. it doesn't have as many presets as I'd like or "express cook" for 1 - 6 minutes on keypad. buttons kinda hard to push. easy install though. I was able to use the same bracket from my old GE microwave

So far, so good. We are going on a month with this microwave and it does exactly what we need it to. The install was pretty simple and the included templates and instructions worked well. This was the lowest priced stainless steel OTR microwave in stock at the time I purchased, and I have no regrets.

Samsung has something against lights. The fridge ice maker/water dispenser doesn't have a light, the stone keypad doesn't have a backlight and neither does the microwave keypad.

Clean, functional design, works as expected, no complaints

Microwave works well. The only complaint I have is there is no quick setting for time. You must punch in the time each time you want to cook something.

This is microwave replaced a previous similar Samsung model the last about 4 years. That is not a good track record for this type of appliance but I do like how this model operates and I hope this one is a bit more reliable.

Easy to order, easy to pick up and easy to install.

Just what I needed!I’ve had Samsung before and it’s usually fine, the fist one came damaged on shipping so Best Buy got me another one.

So far no complaints. Works just like a microwave should.

Excellent microwave, little noise, heats perfect, recommended!

So far, so good. I haven't hooked it up yet, but the box looks good.

This is a great microwave. It is easy to use and has buttons for. Special much used food preparation.