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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 954 reviews
  • Rated 4 out of 5 stars

    Good microwave but rattles a bit.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Does all the things you need a microwave to do. It does rattle a bit because some parts are loose inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget friendly microwave. Cant go wrong with samsung, and best buy always has great deals to save you some $$$. Hughly reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great installed above my new stove. My only problem with it is the touchscreen panel is really hard to turn the microwave on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the new microwave the installer tested it 3 time. It made a terrible sound on starting that I never heard before. He call the company and said to send a new one out to be installed that this one was faulty.six weeks have gone by and I still DO NOT have the new one!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Best Microwave on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I would highly recommend to anyone in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and bring out the kitchen. Love this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to Install. A little heavy, would recommend 2 people to install. Curbside pickup awesome! Even helped load it into the van.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to install, all necessary hardware needed for installation included with the exception of some screws for the bracket that supports the microwave in the back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective handle-door attachment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave in Sept. 2021. In Jan. 2022, four months later, the bottom of the handle detached itself from the door. It was under warranty, so the door was replaced. The repairman told me to be sure and open the door from the CENTER of the handle. I started doing that. The handle lasted 10 months instead of four months, but today the bottom of the handle again detached from the door. It is now out of warranty. I will be buying a new microwave (NOT Samsung) because I know that even if I pay to get it fixed, the most I can expect is a year before it breaks again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave, crappy factory bulb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I was disappointed that I had to replace the bulb within a few months of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it is supposed to. Easy to clean. Does a good job of cooking food evenly. Only reason for 4 stars is it is nothing fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest bang for my buck. Looks great and sleek with the rest of the appliances. No issues with the actual function of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sprung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. The only thing I didn’t like was the one fan level. Other than this is serves the purpose of warming up food ect….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was installed by a third party. It was an excellent experience. They were very knowledgeable, quick, and respectful of my home. I was very pleased with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Basic microwave. Does the job we purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, elegant and works great! The delivery was perfect on time!!! I will definitely recommend to my friend to buy from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our house to install the microwave we're very knowledgeable in what they were doing, they were courteous, and they were very careful to protect the surrounding area to ensure the no damage occurred and that the area was clean when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily bought the microwave to match my new Samsung stove and didn’t want to spend too much money. The microwave doesn’t get used often. It works as designed. The over range lights are not very bright. The vent (on high) isn’t obnoxiously loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a Stainless Kitchen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Full Size Microwave at a great price. Looks and works well. Easy to install. Runs quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I purchased this Microwave. Easy to use and accurate. Various heating options are extensive and extremely useful. Highly recommend this appliance.

    I would recommend this to a friend
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