Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Works Most of the time...Except when it doesn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this microwave. It has what I am sure is a design defect. When it gets hot from the range being on below it, the controls stop working correctly. I try to turn off the fan and instead the fan changes speed. Turning on/off the light also changes the fan speed. 90% of the time it works fine but when a pot of water has been simmering for a while underneath it, the control malfunction keeps happening. I have bought two of these microwaves, both with the exact same defect. The first one went back to the store right away. When the exact same thing happened on the second unit I called Samsung, who arranged for a third party to come look at it. The third party told me I would have to unmount it from above the range for them to take a look. Well, if it's not mounted, the malfunction doesn't happen so that is pointless. When the range underneath hasn't been on for a while, it is working fine. I have already gotten the bracket in place and holes cut in the cabinetry. It's not worth it to return again and get something else which won't mount the same way. So instead of being on the phone with Samsung for another 4 hours or trying to return to Best Buy, I am just leaving a crappy review. I hope it's not malfunctioning more than it currently is a year from now. Yeah. It kinda sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A microwave's performance depends on a functional control panel, BenP. The following potential solutions will help your unit operate at its peak efficiency.
If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
In some households, the microwave is used more than any other kitchen appliance. It is best to have this cleaned once a week. Please check these links for details.
How to clean a Samsung microwave
https://www.samsung.com/us/support/answer/ANS00062285/
Best ways to clean your microwave | Samsung US
https://www.youtube.com/watch?v=hCsRi0XC_zQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145465471) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Buyer Paul
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, our 4th of the same model from Best Buy.
I would recommend this to a friendGood replacement over the range microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replaced our old Samsung over the range microwave that for some reason kept turning on by itself. This new one is very similar in style. It was easy to replace since the holes lined up the same.
I would recommend this to a friendKeypad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was backlight to see and use keypad at night.. Have to turn on kitchen light. Stop button invisible.. Now have flashlight on counter... Really?
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at a great price point. I've been using these as replacements in an apartment complex and the residents prefer these over the original Kenmore we had previously.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think that the service was first class and very helpful
I would recommend this to a friendGreat Microwave at a reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this microwave. It's easy to use and has all the features you might expect. Also, the price is very reasonable!
I would recommend this to a friendWorking well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! See how this holds up in a year or two, fingers crossed. One odd part thought, the lights under the range are not led so they get hot, weird oversight
I would recommend this to a friendBest buy willow Grove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was the worst but the product is great
I would recommend this to a friendMicrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microway 100% recommended, great quality we love Samsun
I would recommend this to a friendCould not have made a much better selection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fitted perfectly in place of the old one. Sleek look.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed this Samsung model in several apartments and it is a solid basic model with a clean stainless steel look.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks very nice in my kitchen and matches the stove.
I would recommend this to a friendSansumg
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality very happy with the product. Is very reliable for what it does.
I would recommend this to a friendMicro review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was so good i got the exact same one years later when getting a new one.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave ever. It functions well and easy to use. The only obstacle is that it doesn't work with "Smart Things" app or I couldn't find a way yet.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this new microwave! It is easy to use, I especially like the reheat and defrost features. Installation went smoothly and efficiently.
I would recommend this to a friendPerfect Fit Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, Samsung makes good products. This microwave oven works exactly as advertised and fit perfectly in the space formerly occupied by an old Kitchenaid oven. And the price was excellent. Couldn't ask for more.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite! And it looks great over my new matching stove.
I would recommend this to a friendMicroondas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product we love it easy to install Total recommend
I would recommend this to a friend