Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Works Most of the time...Except when it doesn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this microwave. It has what I am sure is a design defect. When it gets hot from the range being on below it, the controls stop working correctly. I try to turn off the fan and instead the fan changes speed. Turning on/off the light also changes the fan speed. 90% of the time it works fine but when a pot of water has been simmering for a while underneath it, the control malfunction keeps happening. I have bought two of these microwaves, both with the exact same defect. The first one went back to the store right away. When the exact same thing happened on the second unit I called Samsung, who arranged for a third party to come look at it. The third party told me I would have to unmount it from above the range for them to take a look. Well, if it's not mounted, the malfunction doesn't happen so that is pointless. When the range underneath hasn't been on for a while, it is working fine. I have already gotten the bracket in place and holes cut in the cabinetry. It's not worth it to return again and get something else which won't mount the same way. So instead of being on the phone with Samsung for another 4 hours or trying to return to Best Buy, I am just leaving a crappy review. I hope it's not malfunctioning more than it currently is a year from now. Yeah. It kinda sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A microwave's performance depends on a functional control panel, BenP. The following potential solutions will help your unit operate at its peak efficiency.
If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
In some households, the microwave is used more than any other kitchen appliance. It is best to have this cleaned once a week. Please check these links for details.
How to clean a Samsung microwave
https://www.samsung.com/us/support/answer/ANS00062285/
Best ways to clean your microwave | Samsung US
https://www.youtube.com/watch?v=hCsRi0XC_zQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145465471) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Wish it had an LED light
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, wish the hot key buttons worked cause I miss just pressing one button but other than that it’s great!
I would recommend this to a friendFancy microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love everything about our microwave! It is very spacious and easy to clean.
I would recommend this to a friendUnhappy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having microwave for a couple of months the handle came lose from bottom and will not stay in place. All my appliances are Samsung and very disappointed with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know the importance of each component of our Samsung appliances. We are here to help.
You can purchase a replacement part from our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would also like to speak to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147460074, which will help our team pull up your information.
^Rainly
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs. Very efficient, easy to operate, clean, and use.
I would recommend this to a friendGreat product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It didn't have a couple of options that I was accustomed to with my old GE. But it works great and was relatively easy to install.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Funciona perfecto. Es perfecto para mi cocina se ve muy bonito
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over-the-range microwave is a perfect fit for my kitchen, and matches my other appliances.
I would recommend this to a friendLove this Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave arrived on time and was easy to install. We have had it for about a month and so far it works great.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd samsung microwave that we purchased from bestbuy and couldn't be more pleased with it. Bestbuy really is the best.
I would recommend this to a friend"Best But Ever"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. it is a bit bigger than the one I had which worked out pretty good. it fits better into the space that the last one was in and is easy to reach and clean.
I would recommend this to a friendSamsung quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality microwave. Easy to install. Executes all functions efficiently. Quite operation. Best feature, reminder bell you’ve left something in the microwave.
I would recommend this to a friendReplacement micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works good.What more is there to say. As So?Replacement
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed this. It was absolutely worth the money. It heats faster than our old one.
I would recommend this to a friendNice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a good size and works well. I also like the look of it.
I would recommend this to a friendGreat new Samsung Microwave!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new Samsung over the Stove Microwave. Very stylish and works perfectly. Appears to be sturdily built and should last a long time.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is such an improvement over my old one. It is simple to use and heats food and drinks extremely efficiently.
I would recommend this to a friendI am happy with this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very convenient to have the microwave and hood all in one unit. The delivery and installation were great, hook up was easy.
I would recommend this to a friendDamsung ove r range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install. Looks good and i assume is os samsung quality. I don t live there do i cant report on its performance.
No, I would not recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Very pleased with delivery and installation.
I would recommend this to a friend
