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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,011 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, elegant and works great! The delivery was perfect on time!!! I will definitely recommend to my friend to buy from best buy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the new microwave the installer tested it 3 time. It made a terrible sound on starting that I never heard before. He call the company and said to send a new one out to be installed that this one was faulty.six weeks have gone by and I still DO NOT have the new one!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave fit perfectly in place of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I purchased this Microwave. Easy to use and accurate. Various heating options are extensive and extremely useful. Highly recommend this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best But Ever"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave. it is a bit bigger than the one I had which worked out pretty good. it fits better into the space that the last one was in and is easy to reach and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I would highly recommend to anyone in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality microwave. Easy to install. Executes all functions efficiently. Quite operation. Best feature, reminder bell you’ve left something in the microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It didn't have a couple of options that I was accustomed to with my old GE. But it works great and was relatively easy to install.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Wish it had an LED light

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, wish the hot key buttons worked cause I miss just pressing one button but other than that it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd samsung microwave that we purchased from bestbuy and couldn't be more pleased with it. Bestbuy really is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Samsung Microwave!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Samsung over the Stove Microwave. Very stylish and works perfectly. Appears to be sturdily built and should last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and bring out the kitchen. Love this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Checks all the boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about as basic as a microwave can get. Only two doors for the vent fan and no quick select time settings. It goes work great and looks nice in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for 6 years until I decided to clean id and I put too much water so I replaced it by this model, my previous model had a bigger plate that my only complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave arrived on time and was easy to install. We have had it for about a month and so far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a Stainless Kitchen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Full Size Microwave at a great price. Looks and works well. Easy to install. Runs quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken handle..maybe a year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a late review, good microwave but handle broke away at the bottom part and no way to reattach because its broken from the door. Samsung should reinforce the handle because most people tend to pull from the lower part of the handle when constantly opening the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PhillipA.

      I surely know how frustrating it is when the appliances aren't up to our standards. Allow us to extend our assistance.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151858338) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Damsung ove r range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install. Looks good and i assume is os samsung quality. I don t live there do i cant report on its performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with this purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very convenient to have the microwave and hood all in one unit. The delivery and installation were great, hook up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is such an improvement over my old one. It is simple to use and heats food and drinks extremely efficiently.

    I would recommend this to a friend