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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,012 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a partially functioning microwave before installing this one. This one works wonderfully and is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent style and size. This was smaller than most which is what I was looking for in the space. Didn't want it to stick out a lot from the cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks/works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great so far. Was pretty easy to install as well. Happy for the price and quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave - Easy No Brainer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung over the range microwave installation was an Easy No Brainer which took about 10 minutes single handed. Microwave performance is excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremly frustrating installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not so mo much about the product but the installation service that never happened. We paid for the service and got canceled twice extremly frustrating since both days I had to take off work to be at my home for the installation. Ended up cancelling the service for a refund but it has been over 30 days and the microwave never got installed. Zero stars should be the option for the installation team extremly unprofessional and unreliable. Will never buy anything from best buy again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment with your overall installation experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having microwave for a couple of months the handle came lose from bottom and will not stay in place. All my appliances are Samsung and very disappointed with this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know the importance of each component of our Samsung appliances. We are here to help.

      You can purchase a replacement part from our authorized distributor for Samsung parts and accessories at the link below.
      https://samsungparts.com/

      We would also like to speak to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147460074, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during the year end appliance sale at Best Buy for less than the lower end models. It does what it was bought for and fits perfectly in the over the range spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good-works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 22 yo micro. It is sleek looking and works well. The controls are black and can be hard to see in a dimly lit kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for a Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Samsung microwave. This is a replacement for my previous Samsung microwave. I had to keep with a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave installed it with no problem. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good! Fit perfect in my kitchen. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Very pleased with delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great product! It works very well, and its sleek design makes it great to look at. Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit. Works good too. Great price also. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finish, very sleek, fans are very powerful, overall great product cant go wrong with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, yet solid microwave. Looks great in the kitchen. I like how the door is very easy to open - it doesn’t have a “sticky” feeling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Over-the-Range Microwave, for the price what we paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Picked this Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item till now I have not picked. But in your system submitted like picked. This is really very sad. Following up so many times till now no response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mircowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave it’s great thank you for making the warranty so easy to get a new microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, we use it everytime we need. Great service by Best buy .

    I would recommend this to a friend