Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good deal. Like the product Fits with our other kitchen furnaces We are happy
I would recommend this to a friendGood OTR Option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking, works well. Kind of bulky, but to be expected for an OTR Microwave.
I would recommend this to a friendNew microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful. Samsung always has quality products.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product, it has a good presence in the kitchen and it is not noisy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Felo, it makes me so happy to hear you are enjoying your Samsung Microwave. Thank you for sharing with us. We are so thankful to have you in our Samsung family. ^Brad
Very good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install ! I would buy again ! Took minutes !
I would recommend this to a friendAppliance danaged on delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a kitchen 4 piece set and a washer and dryer had two items was damaged amd took a month to get them and i still have to wait another week to get thenother two items.will never order again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to follow up on the the replacements of the two items you ordered that were delivered damaged.
Have a great day.
-John
Good OTR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this OTR on July 4th promotion, happy with the purchase so far. light is not bright as expected.
I would recommend this to a friendMissing Parts in “Excellent Condition” Open Box —
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box microwave listed in excellent condition. The box was sealed like new and included the microwave and most parts—except for the screw kit needed to mount it. Clearly, someone overlooked this during the return inspection before reselling it. Unfortunately, Best Buy didn’t offer any resolution, so I had to track down and buy similar screws myself just to install it. Pretty frustrating experience. I won’t be buying from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dismay about receiving the microwave with missing parts, RichardR.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love with all my Samsung appliance!!! Will revommend!!!
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good 100 % reliable and very good price
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a decent price I only wish it was actually delivered to me
I would recommend this to a friendLove It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look. Easy to operate. Just purchased, hope that the Microwave will last for many years. So far I Love it!!!
I would recommend this to a friendPoor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung drop the ball on this one, the 1st one I bought caught fire because the plastic piece that they have in the center apparently has metal in it so they replaced it with this one and the handle broke within a week of delivery. Not cool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
This is not the experience we want you to have. Let us help you.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150849485) to help our team pull up your information.
Have a great day.
^Camille
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave os amazing. Heats things up in no time! We absolutely love it!
I would recommend this to a friendMust buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful micro perfect height and size highly recommend
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my last microwave that only last 3 years. Well power surge ruined it.
I would recommend this to a friendLG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It has a perfect size and color
I would recommend this to a friendHappy Happy with new Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a new model microwave to help me out in the kitchen. Easy to use.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, fits perfectly, looks great with my appliances
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like the ease of using this microwave. Super simple and quick heating is awesome!
I would recommend this to a friend