Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Have to press hard on keypad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be kind of OK except for the keypad which is very hard to press to get it to work. You have to press really hard on the keypad. Another thing is you have hot dog popcorn etc. at the top and big buttons however I think that the numbers should be at the top that's just my thing though. Once again it really bugs me that you have to press so hard on the keypad. There are other reviews mentioning this and I don't think I would buy it again just on that alone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelW,
We want our appliances to work properly. Let us get the microwave back on track.
Here is a link to help you with the microwave control panel. Please follow the steps on the link below.
Microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147072504 to help our team pull up your information.
Have a great day.
^Aloe
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a decent price I only wish it was actually delivered to me
I would recommend this to a friendNew microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful. Samsung always has quality products.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my last microwave that only last 3 years. Well power surge ruined it.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave os amazing. Heats things up in no time! We absolutely love it!
I would recommend this to a friendVery cheap material, 0 quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave and very unhappy and not satisfied, poor material quality on handle, has been replaced 2 times within 5 months. It brakes due to heat from stove. Now the microwave has no warranty and I'm force to buy another. This time I will get another GE, has better quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are saddened by the state of your microwave. If you decide to have it repaired, we want to speak to you directly so we can discuss the options we can offer for its fix.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147242720, to help our team pull up your information when you message us.
Have a great day.
-John
Samsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So in love with all my Samsung appliance!!! Will revommend!!!
I would recommend this to a friendVery good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install ! I would buy again ! Took minutes !
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good 100 % reliable and very good price
I would recommend this to a friendHot in 30 seconds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung microwave. It has a great look and performs really well.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like the ease of using this microwave. Super simple and quick heating is awesome!
I would recommend this to a friendHappy Happy with new Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a new model microwave to help me out in the kitchen. Easy to use.
I would recommend this to a friendAppliance danaged on delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a kitchen 4 piece set and a washer and dryer had two items was damaged amd took a month to get them and i still have to wait another week to get thenother two items.will never order again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to follow up on the the replacements of the two items you ordered that were delivered damaged.
Have a great day.
-John
Must buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful micro perfect height and size highly recommend
I would recommend this to a friendHappy with my purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave oven is easy to use. It is built well. The vent is surprisingly enough pretty powerful.
I would recommend this to a friendExcellent microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice microwave. Looks good. Heats well. No complaints. Can be used with a hood
I would recommend this to a friendA joke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but the handle came clean off, and the total protection plan does not cover it . a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Yuki,
We can feel the disappointment you have with this microwave. We are here to assist you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147248643), to help our team pull up your information.
Have a great day!
^Rodel
Easy-to-use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I have been looking for.... economy and convenience.
I would recommend this to a friendLG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It has a perfect size and color
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Microwave! Easy setup multi functional, and works perfectly!
I would recommend this to a friend