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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,014 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Microwave! Easy setup multi functional, and works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fits perfectly, looks great with my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave it has really god features with great look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean unit very easy to use food inside heat up ve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean unit very easy to use food inside heat up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the microwave and it works. It heats the food well which is qhat i wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked until it didn’t.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was working great up until about a month ago and we started getting -SE- errors. Followed the instructions multiple times and now it’s not working at all. So frustrating when we’ve only had this microwave for 1.5 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MrsB3tsy,

      We appreciate your effort to follow the troubleshooting steps on the SE error code.

      SE error code means Key short error.

      For us to better assist you with your concern, we would like to speak to you directly.

      Please get in touch with us through the following options below, so we can assist you in the best possible way we can.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145630767, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Microwave of Epic Proportions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Gives me a warm fuzzy feeling inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manchester, CT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. No problems so far. I like the design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung over the range microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years the handle broke at the letters for samsung wiped of when cleaning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jackson, we all want our appliances to be in good condition. Let us help you with the microwave.

      To help check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Please see page 19 under the "cleaning and maintaining your microwave oven(CLEANING THE EXTERIOR)" section of the manual for more details on caring for your microwave to prevent the letters from the Samsung logo from being wiped off.

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147686471) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and works like a champ! Looks great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like the broken one it replaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't put it up yet still in the box. I read the reviews and they were all reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cheap and very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice over the range microwave. I can reheat any food that i want. Looks great and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Looks quite good and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the quality and easy use bottom and inside size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great and cooks food evenly. It wasn’t easy to install but functions great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Okay but it doesn't have many features that would be expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ROMANP, congratulations on your new Samsung Microwave. I appreciate the feedback on the unit and will send it over to our design team to improve future products. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits well without being bulky. Gives my kitchen a modern lolm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it over a month now and works great! Can't go wrong with a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance from a quality brand that is known for long lasting goods.

    I would recommend this to a friend