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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,014 reviews
  • Rated 5 out of 5 stars

    Good quality microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality brand and looks great in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it virtually free as i was buying 3 other Samsung appliances on Black Friday promotions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with this purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave and easy to install. Matches my Samsung stove which is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is remarkable! Easy to install so happy with my new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Fits perfectly and has all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase process, efficient delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount yourself! Easy to program and use! Looks good under the cabinets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met all expectations of Samsung products I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at an affordable price. Simple controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok i have not used it yet just barely installed it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung microwave I purchased. The handle fell off the first one shortly outside the one year warranty period. I repurchased a new one as it was cheaper than the repair and it matched my dishwasher and refrigerator handles/Samsung products. Unfortunately, the handle on the new microwave cracked at the bottom as now appears that it will fall off. While Samsung is going to repair it, I question how well their microwave is designed and manufactured. We have two adults in our house and no one pull down on the handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Julie, we know how disappointed you are with your microwave's handle. We are here to aid you anytime.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148896846) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and surprisingly easy to install, just make sure you have 2 sets of hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product at amazing price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for an amazing price. customer service was great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black and beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and they’re real reliable nice looking at a good price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love hearing from satisfied customer's like you, Wuerita! Thank you for your great review! ^Shay Samsung

  • Rated 5 out of 5 stars

    Beautiful Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sharp Above-Range Microwave. Looks great with the matching appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave for basics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average. No bells or whistles which is fine with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the best price in Best Buy Cary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came just as displayed. Looks clean and new. Good to go for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and seems to cook more evenly than our old microwave.

    I would recommend this to a friend