Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Awesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it virtually free as i was buying 3 other Samsung appliances on Black Friday promotions
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Fits perfectly and has all the features.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase process, efficient delivery and installation.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok i have not used it yet just barely installed it
I would recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung microwave I purchased. The handle fell off the first one shortly outside the one year warranty period. I repurchased a new one as it was cheaper than the repair and it matched my dishwasher and refrigerator handles/Samsung products. Unfortunately, the handle on the new microwave cracked at the bottom as now appears that it will fall off. While Samsung is going to repair it, I question how well their microwave is designed and manufactured. We have two adults in our house and no one pull down on the handle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Julie, we know how disappointed you are with your microwave's handle. We are here to aid you anytime.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148896846) to help our team pull up your information.
Have a great day.
^Camille
Happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and seems to cook more evenly than our old microwave.
I would recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works good but fan is little noisy,,
I would recommend this to a friendBeautiful Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Simple and all that one needs, perfect stove top unit.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Not much that any microwave can’t do so it works.
I would recommend this to a friendGreat spacious microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works perfectly so far. No complaints
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean and nice, great christmas gift and great
I would recommend this to a friendIssues with breaker tripping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought and had it installed. It's been tripping our breaker when trying to use it. On the phone right now with Best Buy to see what options I have. Looks like they're going to setup a repair/service call for it. Will update post and rating to reflect the resolution/customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adam C,
This is not the experience we want you to have with your microwave. Should you need more assistance during the repair of your unit, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150817401) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Easy clean oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave plenty of power. Easy to clean many preset buttons
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It compliments my other Samsung appliances. Great look and nice features
I would recommend this to a friendmicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great way to save space if you have a small kitchen
I would recommend this to a friendAwesome microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave and it super awesome definitely recommend it to others
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation and very professional the whole process went smoothly
I would recommend this to a friendVery good microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great replacement for my 12 year old microwave.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product and excellent service. It is a nice new addition to our kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NeoLeo, I appreciate you taking the time to provide us with feedback on your new Samsung Microwave. We are so happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Missing Parts in “Excellent Condition” Open Box —
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box microwave listed in excellent condition. The box was sealed like new and included the microwave and most parts—except for the screw kit needed to mount it. Clearly, someone overlooked this during the return inspection before reselling it. Unfortunately, Best Buy didn’t offer any resolution, so I had to track down and buy similar screws myself just to install it. Pretty frustrating experience. I won’t be buying from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dismay about receiving the microwave with missing parts, RichardR.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica