Customer Ratings & Reviews
- Model:
- ME16A4021AW/AA
- SKU:
- 6460799
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great way to save space if you have a small kitchen
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation and very professional the whole process went smoothly
I would recommend this to a friendVery good microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great replacement for my 12 year old microwave.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product and excellent service. It is a nice new addition to our kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NeoLeo, I appreciate you taking the time to provide us with feedback on your new Samsung Microwave. We are so happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Missing Parts in “Excellent Condition” Open Box —
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box microwave listed in excellent condition. The box was sealed like new and included the microwave and most parts—except for the screw kit needed to mount it. Clearly, someone overlooked this during the return inspection before reselling it. Unfortunately, Best Buy didn’t offer any resolution, so I had to track down and buy similar screws myself just to install it. Pretty frustrating experience. I won’t be buying from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dismay about receiving the microwave with missing parts, RichardR.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
It does the job just fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I expected to a mw to do, job just fine, overall. But didn't like the buttons that look like touch, but actually you have to press them hard to work.
I would recommend this to a friendGet right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food up very well and easy to clean too. And it looks good in my kitchen
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good and it gets hot very fast. Popcorn pops real quick
I would recommend this to a friendMicrowave Replacemednt
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second microwave replaced and the product is not of high value which was not what we expected being Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kian,
We would love to discuss the microwave to determine how we can best assist you.
Please don't hesitate to reach out to us through the following channels:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147121737) to help our team pull up your information when you message us.
Have a great day.
^Charles
Excellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product. Very satisfied with this microwave. Highly recommended!
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Great microwave for the value
I would recommend this to a friendOven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product. I will refer to my friends and family.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t gotten it yet, but it’s nice a lil pricey but needed
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, no issues with delivery. Works well, would purchase again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jazmin, I am glad to hear you are loyal to our Samsung Microwave. I am happy you have been pleased with the performance of your machine. Thank you for putting Samsung in your home. ^Brad
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the different functions and features it has
I would recommend this to a friendSamsung above the stove microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This above the stove microwave has great features and options.
I would recommend this to a friendPoor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung drop the ball on this one, the 1st one I bought caught fire because the plastic piece that they have in the center apparently has metal in it so they replaced it with this one and the handle broke within a week of delivery. Not cool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
This is not the experience we want you to have. Let us help you.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150849485) to help our team pull up your information.
Have a great day.
^Camille
Completes My Suite!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave completes my kitchen suite. I love it!
I would recommend this to a friendCareful with open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box and it did not come with miunting hardware, other than that its just a regular microwave didnt see anything fancy about jt
I would recommend this to a friendBrand response from Samsung
Posted .Ahmet, to check the availability and compatibility of your microwave's mounting hardware, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
You can also contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry about the missing parts.
Have a great day.
^Charles
Good at first
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little over 2 years handle is loose and inside is chipping
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand your disappointment with your Samsung microwave model. We want to speak with you directly to provide support in getting service set up or determine what steps can be taken to help with your microwave model.
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146918233 to help our team pull up your information.
Leo