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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 955 reviews
  • Rated 5 out of 5 stars

    Samsung Over-Range-Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave with a sleek design and looks great in my kitchen. The install is very straightforward and has all the settings you will need. Would recommend for anyone looking to get an affordable and efficient microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread produc nice conford

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like mi new microwave recomend best buy to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No damage, fitted well in space and looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big fit over stove perfectly fan works great husband installed hisself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful over the range Microwave, Looks Very nice in our kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave/ hood is very stylish. It is a great option and saves counter space that a conventional microwave would occupy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another microwave and it’s a perfect fit and so easy to install without experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Awesome installation crew. Best Buy tried their best to make this right for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food is cooked like it should, buttons are a little hard to press, need extra pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 1.6 cu ft. over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old Samsung which quit heating. This one fit right where the old one was installed under a cabinet. I was able to hook up the exaust pipe to the roof and all works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits perfectly and looks great plus installing was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as it should no issues of concerns looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noisier than my old one, but it works well. The guy who installed it did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very, very, very solid OTR Microwave. Works very well with no issues or concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good no problems Time will tell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't use a microwave that much, so as far as I know it is cooking ok. Problems are that the "buttons" don't always respond, you have to touch them over and over. This week the handle started cracking. I have no idea why. Again, we don't use it often, we don't have kids at home slamming it around. Apparently it is just made cheap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with not having the best experience with your microwave. Let us help.

      Here is a link for troubleshooting steps for your microwave that doesn't always respond; kindly click the embedded words.

      Microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149838406) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung..and it fits and installation was a breeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just two things I don't like...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave a lot. It looks great and cooks great. I was even able to install it myself in under 2 hours. Two things that keep me from giving this 5 stars: One - The keypad seems a bit out of order as I'm always searching for the "Start" button. It just doesn't stand out and that's the button you use most. Two - the door, like just about every microwave out there, is so clunky/loud when you shut it. Can someone design a microwave with a door that feels more substantial and opens/closes more smoothly?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my over the range microwave oven. The ven is very strong even on the low setting. It looks good is quiet and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good OTR microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OTR for the price. There are powerful OTR microwaves that are worth spending a little mote, if you can.

    I would recommend this to a friend
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