Customer Ratings & Reviews
- Model:
- MC17T8000CG
- SKU:
- 6419339
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers value the 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi for its overall performance as a microwave and air fryer, WiFi connectivity, and convection capabilities. Many find it easy to use and appreciate its numerous features and sleek design. However, some customers have noted concerns about the door, fan, installation, and timer.
This summary was generated by AI based on customer reviews.
Good, but not 5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why 4 stars and not 5 - simple one touch operations are missing. Previous microwave allowed pressing 1 for 1 min, 2 for 2 mins etc. This one, you have to press 100 for 1 min. Also missing the option for one touch baked potato. Finally, the exhaust is weak. The 4 stars are as it is quiet, so far does a good job of uniform heating and seems solid.
I would recommend this to a friendFan control is sensitive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The layout on the controls are a little disappointing. We find we frequently are accidentally turning on the fan when closing the door since it's on the corner near where you grab to open and close the door. It looks nice and is a good size.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Curly,
We want to ensure that accidentally turning on the microwave will not happen again. Let's get the microwave back to normal.
Here is a link to help you with the microwave. Please follow the steps and click the hyperlinks for further assistance.
Microwave turns on by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001966/#light-comes-on-after-closing-the-door
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146574860 to help our team pull up your information.
Have a great day.
^Aloe
Not a true air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but not a exact style air fryer. It has its own presets, so you can’t just set it to 350° for 30mins for example. You can set it to frozen nuggets, and it will “slim fry” based off its preset. Plus door is massive and has a very sharp corner, so watch your head when opening or closing.
I would recommend this to a friend- Pros mentioned:Wifi
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Matches fridge color and great features. Wifi allows updates to mobile device. Convection feature is awesome since it can be used as oven when primary in use.
I would recommend this to a friend - Pros mentioned:Wifi
Over rangd microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Loads of capabilities and functions. Pleasure to cook with
I would recommend this to a friend Wonderful Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful over the range Microwave! It looks very nice and the capabilities it has is amazing. I have used the slim fry a few times now and love it! Super easy functionality and love that it doesn't have a handle :)
I would recommend this to a friendBrand response from Samsung
Posted .Hi there lilbbyg, I am glad you are enjoying your Samsung Microwave. It is good to hear it is working good for you. Thank you for the feedback. We appreciate you and welcome to our Samsung family. ^Brad
- Pros mentioned:Wifi
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Tried some different settings. So far so good.
I would recommend this to a friend Dream microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is a professional athlete with a special diet. I use this microwave all day long, every day. It's a 10
I would recommend this to a friend- Pros mentioned:Convection
Great combo unit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo unit! Works like a charm for both microwave and a second convection oven; rare to have both but to have both work well is an extra bonus
I would recommend this to a friend New above-stove microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look and hidden handle. Great light and fan. And the air fryer!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! It’s too hot here in Phoenix to use the oven. The microwave has a convection oven and it doesn’t leak any heat. It’s perfect.
I would recommend this to a friendMarvelous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded from a ~12 year old GE space maker which simply died. Kind of interested in a convection combo the salesman recommended this which was on sale and suited our budget. We have definitely stepped into a new technology. The auto cook settings are amazing. We haven’t tried the slim fry settings but expect that to be close enough to an air fryer for us. The light over the stovetop is LED bright white, covering the WHOLE cooking area. The fan is strong and not as noisy as my old microwave so I think it’s fine. Very sleek looking also.
I would recommend this to a friend- Pros mentioned:Convection
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was straightforward replacement for the builder grade that came with the house. The convection oven is handy. Did Fries well and cakes. Easy to read and understand manual
I would recommend this to a friend - Pros mentioned:Convection
Pick this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are not intuitive. Sometimes you need to press ok before start…. That is just a small issue. It looks great, the convection and air fry are excellent. Very impressed.
I would recommend this to a friend - Pros mentioned:Wifi
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new Microwave is awesome. It does all the things we need and is great that it is tied to our Wi-Fi so we know everything it is doing. Would recommend this product to all my friends and family.
I would recommend this to a friend Software sucks but microwave is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As for the microwave part of this review I am very happy with it. It does exactly what I want. The software part though on the other hand is a different story. I could not get it to hook up the the smart things app and calls for service. The service company came out and told me that there must be a bug in the system sorry. So I said what do I do from here. He tells me to call Samsung says that's just a bug in the system we can't do anything about it must be in your router. By the way I have a Samsung range that hooks up with no problem to smartthings. Not very happy with it. But let's face it I really don't need my microwave to be hooked up to my telephone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tom D,
We acknowledge your difficulty with connecting your Samsung microwave to the SmartThings app. We would love to help you out.
I have shared a Samsung link below that will guide you through the steps to take. The link shared has embedded hyperlinks like "connection guide" to help with adding and managing your devices.
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146744114 to help our team pull up your information.
Leo
- Pros mentioned:Features
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far pleased with product. Have not tried all the features yet. Nice addition to my kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're happy to hear that it fits well with your kitchen. Thank you for choosing Samsung! ^Ty
- Pros mentioned:Features
Nice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was a little different than what was pictured and described but over all pretty happy.
I would recommend this to a friend Love!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful microwave. Use it often and we love it. It has many useful functions and it looks gorgeous.
I would recommend this to a friendGood but not Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product at good price .Open box but one item missing.
I would recommend this to a friend
