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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $619.99

Customer reviews

Rating 4.2 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the WiFi, convection capabilities, and numerous features of this 1.7 cu. ft. over-the-range microwave. Many appreciate its ease of use, design, and performance, with some highlighting the spacious interior and the slim fry function. However, customers are negative about issues with the door's sturdiness and the fan's performance, including its noise level and tendency to activate unintentionally. Some also found the timer's functionality to be limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 464 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just love it!!! Very much recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Most Versitile Microwave I have ever owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave. It has so many cooking options (bake, convection bake, air fry, fast bake and microwave) and all of them seem to work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It looks very sleek and gorgeous with my range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Classy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this massive and classy microwave. The graphite black color is just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal was a show model in great shape with to many options . Wife loves highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave ever !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know if it is because the microwave was a brand new one but is working extremely well . Food , defrosting or warming anything I put in it comes out uniformly done ! I haven’t cooked anything so far but I suspect I will get good results to. I’m very happy I bought this item .My first best microwave investment in the past 20years !!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Tons of features. Would recommend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    almost a five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital clock is very bright. However all the touch screen keys do not light up so it is hard to select in low light. Everything else is very good, including a very large cooking area.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this microwave! It cooks everything, cookies can be cooked in it!

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun, great and love it. It does everything needed I will recommend this microwave to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Convection
    Cons mentioned:
    Door

    Rated 1 out of 5 stars

    LOOSE DOOR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the door does not close completely as the top part is loose when it is closed. The Manual says to NOT use the Microwave if the door is not secured so I am afraid to try the Microwave function. I can say that the Convection Oven seems to work OK. I have a second Unit on the way and hopefully the Door is OK on the new one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rick,

      Thanks for your review. We apologize for encountering an issue with your Samsung Microwave door. We would love to hear more about your experience so that we can use your valuable opinion to deliver an even better experience next time.

      Please reach out with any further comments or suggestions you wish to share using the following options

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144868149) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this microwave. We've had it for about a month with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jacksmicro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to read, easy to clean. Works just as advertised. Perfect fit during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than the one same model back in 2019

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave too fancy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to learn how to work. It does not come with any useful information for instructions. Can’t figure out when to leave racks and pan in. I think Igbo had a booklet to read I might be able to run the thing. It is supposed to cook many different ways. And supposed to be like an air fryer. You have to go online to find information. Not real pleased with it right now. All I do is heat water for tea and bake potatoes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for purchasing our Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black stainless steel. We are delighted to have you on board. We apologize for experiencing a problem with the usage of your Microwave.

      To help you with your concern, let me share the product manual.
      https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf

      If you encounter a problem with your Microwave, you may use this link to help resolve your concern.

      https://www.samsung.com/us/support/search/?query=samsung+microwave+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F


      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144777023

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 4 out of 5 stars

    Nice Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great with no issue. the touch pad is perfect on your finger tips. a little tricky how to utilize futures and need time and read the instruction carefully which is available on line only!

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Samsung Over-the -Stove MW/CONV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new model and features. The combination of microwave and convection is great combo.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great addition to home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our new Convection Microwave. A great addition to our home. I love the convection oven capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for over 6 months now with no issues, love this microwave. Settings to cook with air fry and convection bake are a bit annoying, recommend just using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Samsung - 1.7 cu. ft. Over-the-Range Convection Mi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Fingerprint Resistant Stainless Steel is remarkable.

    I would recommend this to a friend