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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $619.99

Customer reviews

Rating 4.2 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the WiFi, convection capabilities, and numerous features of this 1.7 cu. ft. over-the-range microwave. Many appreciate its ease of use, design, and performance, with some highlighting the spacious interior and the slim fry function. However, customers are negative about issues with the door's sturdiness and the fan's performance, including its noise level and tendency to activate unintentionally. Some also found the timer's functionality to be limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 464 reviews
  • Rated 4 out of 5 stars

    looks nice works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes some getting used to i suggest you read the manual but it heats very evenly and look very nice i have yet to use the air fry function but it seems like a well built unit that was not too hard to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the microwave no complain at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchased. I would recommended this product to my friends and family members.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT TERRIBLE, BUT HAS FLAWS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, but a little weak compared to my old one. Also, the air fryer, while it works, seems underpowered and it doesn't come with the baskets needed, just racks. The air fryer can be tricky to program as well, unnecessarily so. On the plus side, it looks good and seems to have good exhaust.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Brand-new microwaves can be challenging to operate. The microwave only has a slim fry option; let us provide you with the assistance you need.

      Please refer to the "Slim Fry" section on pages 36 - 38 of the user's manual for instructions on operating it and the "Checking the parts" section to check for the microwave parts you need.

      Manual
      https://downloadcenter.samsung.com/content/UM/202404/20240418151305961/O_MC17T8000CS_AA_EN.pdf

      You can contact Samsung's official parts distributor for customers who are purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147094558 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Works great. Looks good when over stove. Still need to figure it all out but great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Conventional microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use the baking like the microwave. It cook the food using the correct degrees with timing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung convection microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll wait before I make a final judgment. I’ve had it three weeks and it’s hard making a funny noise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality, lots of features, looks great. Smart features aren't really necessary but a cool touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement over the counter microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the LAST ONE IN 100 MILES due to the microchip crisis there is LIMITED STOCK! Replacing an 11 year old similar model. A plus that it fit the same size and bolt pattern for installation by my husband and myself. Love the UPDATED LOOK WITHOUT THE HANDLE. Looking forward to using the new features. The airfry option worked ok on french frys. Hoped they would be a little crispier.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nursegerze, congratulations on getting a Samsung Range that you love. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love it, does so many different things in one,

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great buy for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs! It does everything I expected when I purchased it. Love this and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave - love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and easy to clean microwave. In love with its design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wifes new toy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good over our samsung stove.the wife loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 5 out of 5 stars

    Happyhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven, I would say that the fan is a bit loud. It cooks great. I have really used it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with all the features. This is a replacement from the microwave I purchased in September.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, we love Samsung brand. The Geek Squad installer was very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile microwave. Attractive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Sleek and Satisfactory

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave with plenty of features and a clean look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. The instructions are a bit difficult. I can’t even set my time. But I’m sure it’s me because I’m horrible with new technology. Other than that, it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Slim fry" is not Air Fry.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed -- thought the "Slim Fry" option was an air fryer. No staff in the store knew how it worked either. It is just a way to microwave frozen cheap food - not air fry veggies which is what I wanted. No information booklet with it - you have to go online to print out how the functions work too. "Slim fry" section about 18 pages and they don't explain the tray method. So I paid quite a bit more for a function that isn't important for us. Also the function butttons on the right don't light up which was something we wanted. They are just painted white.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for taking the time to leave this review.
      We understand that you have some inquiries regarding the slim fry function of the microwave.

      Here islink for details on the slim fry feature.

      Do you want crispy low-fat fried food? Using the nine different Slim Fry pre-set options, you can have anything from french fries to chicken wings with only a fraction of the oil found in traditional fried foods.

      Fry food with ease in your Samsung microwave https://www.samsung.com/us/support/answer/ANS00087023/

      Slim Fry on pages 34 to 36 for the key selection
      https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide them with this number (1144941627) when you message us to help our team pull up your information.

      Have a great day.

      ^Charles Samsung