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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $619.99

Customer reviews

Rating 4.2 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the WiFi, convection capabilities, and numerous features of this 1.7 cu. ft. over-the-range microwave. Many appreciate its ease of use, design, and performance, with some highlighting the spacious interior and the slim fry function. However, customers are negative about issues with the door's sturdiness and the fan's performance, including its noise level and tendency to activate unintentionally. Some also found the timer's functionality to be limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 464 reviews
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks very well. I love the lighting under the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient to use... easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use convenient above the stove would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Captain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things could change with this rating ? Have not owned it long enough to give it it's true rating.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome! So many features to use, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does so much more that just microwwave. It has settings for doing frozen french fries, toast and all kinds of things plus microwaves. And connects to my smarthings app. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    samsung convection microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing microwave; great convection functions and airfrying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Smart features with a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    700 WASHINGTON

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. logic very different but okay once you figureit out

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung over the range microwave with convection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is real nice and has some good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it since 6/13/23 and it has been great to have, our previous microwave stopped working in 2020and we really missed having one. This is the best microwave we have ever had!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed I purchased this product for my tenant and the glass door was broken. I tried to return it online and was told to try in store took it on my birthday and was disappointed. I am know out 600 and not to mention I still have to buy another. Great time much appreciated.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello FrankO,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    This things great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last kitchen appliance I needed to have the whole set. I have had the oven for about a year and a half, and I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Previous version was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the previous version of this Conv/mircowave. Could care less about the wi-fi and will disable it once I find it! My unit doesn't heat the food evenly. My corelle dishes get way hotter before the food does. That's for mirco and conv use :( ..my previous unit was def better(tho only lasted abt 5 yrs) For the money, this one better last longer! One postitive on this unit, the door is lighter and smoothier to open.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Justbcuz99! We are sorry to hear that your unit is not heating as it should. I know it is frustrating and I would like to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001963/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143932643
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Heats up food fast and has different options for what you’re cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, has lots of options but seems to take much longer to heat things on full power than my last microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this microwave a year and a half ago. The air fry settings never worked right. After a year and a half it stopped working. Warranty only covers a year. Terrible quality and product. Would not purchase this microwave or any other Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Andrea,

      We appreciate the time you took to let us know about your microwave concerns. We're here to help.

      Here is a link to help you with the air fry settings of your microwave. Please refer to pages 36-38 (Using your microwave oven, “Slim Fry”) of the user manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250214155447837/O_MC17T8000CS_AA_EN.pdf

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150804331) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the versatility of this appliance, as it functions effectively in both conventional and microwave settings, allowing me to conveniently cook and heat items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RV Convection Oven to replace ours

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found exactly what we were looking for, set up delivery and was delivered as promised. Our salesman was knowledgeable and professional. Highly recommend Best Buy for your appliance needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, but wish the instructions booklet was more clear on the multiple uses of this great product. The delivery guys installed the microwave and i was so so happy. Due to covid i had to wait 2 months for the product as it was not in stock but worth the wait

    I would recommend this to a friend