Customer Ratings & Reviews
- Model:
- MC17T8000CS
- SKU:
- 6419340
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WiFi, convection capabilities, and numerous features of this 1.7 cu. ft. over-the-range microwave. Many appreciate its ease of use, design, and performance, with some highlighting the spacious interior and the slim fry function. However, customers are negative about issues with the door's sturdiness and the fan's performance, including its noise level and tendency to activate unintentionally. Some also found the timer's functionality to be limited.
This summary was generated by AI based on customer reviews.
Fancy microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of the functions this microwave has. I was able to get rid of counter top appliances because this microwave does those things
I would recommend this to a friendCooking options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has many uses other than just microwave. Came with accessories that help in cooking. Very efficient heating.
I would recommend this to a friendSamMic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used all its featured apps. Too early to review.
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Can now remove the air fryer and toaster oven off my countertop so more countertop space for prep
I would recommend this to a friendSamsung - 17 cu.ft Over the Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Enjoyed Purchasing Samsung - 17 cu.ft Over the Range
I would recommend this to a friendMicroondas Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente microondas Samsung el súpero mis espectativas
I would recommend this to a friendmicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love samsung----only appliance i will buy. i had to upgrade after my last samsung of 20 years finally just was not warming food as quickly
I would recommend this to a friendGreat best buy service!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the product damaged and it was after the return time allottedand best buy took care of it and sent me a brand new one!!!
I would recommend this to a friendBuggy microwave, terrible install/customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning the second one tomorrow.... 1st one lasted 6 weeks then the plastic foot piece from the shelf insert just burned straight through shooting sparks all over. Almost caused a fire, smoke everywhere. Second one was dented at the bottom and you cannot get the vent cover off to insert the charcoal filter in.... that’s apparently why the install guys just didn’t do that on the first run.... I digress. Customer service was a nightmare had to go back to the store. The sales associate didn’t ring us up for the 5 year protection plan and that almost shot everything down to get it fixed, even though only 6 weeks old. They were, in the end, able to do the right thing and just swap out, but again, it’s dented and you can’t get the filter in. Manual is for a similar but not quite accurate model. Had more issues with this microwave and the other appliance I bought. This thing is buggy, I’d go so far as to say dangerous, and if you think for one second your going to get a competent person there to install or repair this thing my experience thus far has been that it’s a toss up at best, you have been warned. It’s really expensive for all of these problems. I’m going in for a refund and I’m just going to get a different model, at a different store, and never buy an appliance from Best Buy again. Nightmare. Lol.
No, I would not recommend this to a friendSamsung Convection Otr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Convection Oven quiet and works perfect. I love it
I would recommend this to a friendDENTS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, we installed ourselves and did not notice the 2 dents in the door untill it was installed.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente Product , recommend great buy for the price
I would recommend this to a friendDecent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m missing the the easy start times. One button push. But getting used to it. Also, doesn’t seem to be a way to cook at different power levels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Being able to use the appliance conveniently is what we want, KimL. Let us help!
Microwaves have been a modern convenience for quite some time. But your Samsung microwave makes things even more accessible with its unique features, such as Sensor Cook. Select what you're cooking and leave the calculations up to your microwave. After a long day at work, you can finally relax. Below are the links to guide you in using your appliance.
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
Set the time on your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00087028/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145584365) to help our team pull up your information when you message us.
Thank you!
-Angelica
Broke after 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working (would run, but not heat at all) after 3 yrs. Contacted Samsung and they would not offer to repair or replace. They wanted to send a repair person and charge $225 just to diagnose the issue and then more $ to fix it. It was likely the magnetron, which is supposed to be covered by a 10 yr warranty. I have been a loyal Samsung buyer for 20 years (2 washers, 2 dryers, stove, microwave, 2 dishwashers, fridge, 5 TVs) and will never buy another Samsung after this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link for troubleshooting steps for your microwave that is not heating food; kindly click the embedded words.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147802597) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, we installed it ourselves. Wish the light on the inside was brighter
I would recommend this to a friendSamsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave oven. Beautiful and does everything as advertised. I woyld recommend this to all my family and friends.
I would recommend this to a friendPerfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I have purchased. Love that I can use it to just quickly cook something small without having to heat the large oven.
I would recommend this to a friendHot Plate Be Gone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. When you heat something the plate doesn't get over heated. You can have hot food and still hold the plate.
I would recommend this to a friendFabulous Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave, top of the line excellent choice for all.
I would recommend this to a friendGreat install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was quick and efficient as well as friendly.
I would recommend this to a friend