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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $619.99

Customer reviews

Rating 4.2 out of 5 stars with 468 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the WiFi, convection capabilities, and numerous features of this 1.7 cu. ft. over-the-range microwave. Many appreciate its ease of use, design, and performance, with some highlighting the spacious interior and the slim fry function. However, customers are negative about issues with the door's sturdiness and the fan's performance, including its noise level and tendency to activate unintentionally. Some also found the timer's functionality to be limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 468 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow very nice microwave. I would recommend definitely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, smart, efficient and most of all Gorgeous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor instructions! Features that didn’t work righ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for cooking were very vague! There were too many features and nothing seemed to work right! The air fry didn’t do well at all- and we had no idea what the purpose of the grill feature was! We returned it after 3 days!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AmandaD,

      Thank you for choosing Samsung for your microwave needs. We completely understand that our product fell short of your expectations and are saddened that you no longer have it. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure excellence . These guys came vertical professional did there job quick and professional, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MICROWAVE FOR THE PRICE. I got this for our rental rehab we did in city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xt7txudgjxirurzifxifittxitxxgxgyf I fxtsusgifzufugzfzfufx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase so far. Looks great and is a good oven as well for light baking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door with no handle and ease of instructions on front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Like the slimfry option with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One satisfied Son!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this microwave !!! Says it is the best at popping his popcorn. GO FIGURE!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would be great if Samsung could build it to last.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted just over 2.5 years and stopped working. This along with my 3 yr old Samsung dishwasher that is also having issues, and I’m finished with Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how this experience affected your confidence with Samsung appliances. Let's help you, RandyF.

      I have shared the troubleshooting guide below to help you rectify and get the microwave working at its best.

      Samsung microwave is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working

      We would also like to speak with you directly to assist you with your dishwasher.

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147506319, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great OTR microwave in looks and performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave with a lot of awesome features! love the smart connectivity features too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything works as advertised. You can’t go wrong with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave/Convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great, takes minute to figure out how to use it thouhh. Goos product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Works great with my other Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave of the future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great microwave with plenty of space and features. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, black stainless stands out better than regular stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items, service and quality! Worked awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a microwave is it a air fryer ? Wait its both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave because it does not have a door handle.

    I would recommend this to a friend