Customer Ratings & Reviews
- Model:
- MC17T8000CS
- SKU:
- 6419340
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers value the 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi for its overall performance as a microwave and air fryer, WiFi connectivity, and convection capabilities. Many find it easy to use and appreciate its numerous features and sleek design. However, some customers have noted concerns about the door, fan, installation, and timer.
This summary was generated by AI based on customer reviews.
Great install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was quick and efficient as well as friendly.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow very nice microwave. I would recommend definitely
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure excellence . These guys came vertical professional did there job quick and professional, great job
I would recommend this to a friendTop of the Line
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, smart, efficient and most of all Gorgeous.
I would recommend this to a friendNice microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT MICROWAVE FOR THE PRICE. I got this for our rental rehab we did in city.
I would recommend this to a friendBroke after 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working (would run, but not heat at all) after 3 yrs. Contacted Samsung and they would not offer to repair or replace. They wanted to send a repair person and charge $225 just to diagnose the issue and then more $ to fix it. It was likely the magnetron, which is supposed to be covered by a 10 yr warranty. I have been a loyal Samsung buyer for 20 years (2 washers, 2 dryers, stove, microwave, 2 dishwashers, fridge, 5 TVs) and will never buy another Samsung after this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link for troubleshooting steps for your microwave that is not heating food; kindly click the embedded words.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147802597) to help our team pull up your information when you message us.
Thank you.
-Ricardo
The best ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xt7txudgjxirurzifxifittxitxxgxgyf I fxtsusgifzufugzfzfufx
I would recommend this to a friendHappy with the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase so far. Looks great and is a good oven as well for light baking.
I would recommend this to a friendPoor instructions! Features that didn’t work righ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions for cooking were very vague! There were too many features and nothing seemed to work right! The air fry didn’t do well at all- and we had no idea what the purpose of the grill feature was! We returned it after 3 days!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AmandaD,
Thank you for choosing Samsung for your microwave needs. We completely understand that our product fell short of your expectations and are saddened that you no longer have it. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
One satisfied Son!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves this microwave !!! Says it is the best at popping his popcorn. GO FIGURE!!!
I would recommend this to a friendMicrowave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the door with no handle and ease of instructions on front.
I would recommend this to a friendGood microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Like the slimfry option with this unit.
I would recommend this to a friendGreat OTR microwave in looks and performance!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave with a lot of awesome features! love the smart connectivity features too!
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Everything works as advertised. You can’t go wrong with this unit.
I would recommend this to a friendMicrowave/Convection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great, takes minute to figure out how to use it thouhh. Goos product
I would recommend this to a friendMicrowave Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. Works great with my other Samsung appliances.
I would recommend this to a friendMicrowave of the future
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great microwave with plenty of space and features. Would highly recommend.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, black stainless stands out better than regular stainless.
I would recommend this to a friendWould be great if Samsung could build it to last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over 2.5 years and stopped working. This along with my 3 yr old Samsung dishwasher that is also having issues, and I’m finished with Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how this experience affected your confidence with Samsung appliances. Let's help you, RandyF.
I have shared the troubleshooting guide below to help you rectify and get the microwave working at its best.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
We would also like to speak with you directly to assist you with your dishwasher.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147506319, to help our team pull up your information.
Have a great day!
^Chrystel
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great items, service and quality! Worked awesome!!
I would recommend this to a friend
