Customer Ratings & Reviews

LOVE this microwave. Does everything- airfrys and everything! And is big to even fit dishes. I would buy again. Super easy to use and buttons are clear. Eliminates the need for multiple appliances. Plus sleek new appearance is a plus!

Easy to use and connected through wifi on smart things app

Superb solid design. Love that I can now light up the selections brighter than on the previous model and not have to ‘PUSH” so hard on the outside door to get them to work. This is soooo much better than the previous version. Wish, however, that it could be brighter inside the unit to see what’s cooking without opening the door. Can’t wait to try the slim fry setting on some chicken wings!

Love the wifi capability. Looks awesome and works really good.

Really nice microwave. Everything works really well.

Good job, the microwave is very nice. Thank you much.

We could not be happier with our new Samsung microwave. Not only is this microwave aesthetically pleasing, but it can also do things that our older microwaves simply could not. We use this microwave several times a weekly basis on the slim fry function, which works as an air fryer. We have been very pleased with the french fries, onion rings, and chicken strips that we have made. In fact, we are now using our oven much less. Some folks had some negative comments as it does not come with a manual and does not do everything some dedicated air fryers do, but for our family it works fine. I printed off the manual in English and have it in a three-ring binder. Once again, Best Buy made an excellent recommendation and we could not be happier with this microwave.

Very good product, easy to use and very good design

This product is easy to use. It is very convenient.

This microwave does everything. I haven't baked cookies yet... but I could! It's like having two ovens. We've cooked frozen tater tots, and they come out crispier than the oven, using the SlimFry option. Defrosting is really quick and easy. The ceramic pan, plus the included rack and stand, extends the capabilities of this microwave really far. It comes with a handy guide to help you find the correct setting for what you are trying to cook - otherwise I would have been completely lost. I wish it came with a recipe book. It also looks great in the kitchen with my other black stainless steel appliances.

I love this microwave! It is easy to use, and connects to the Smart Things application. What more could you ask for?

Great microwave, easy to use. Convection oven is awesome - heats up quick. No handle - looks very nice and smooth. Fan and light are easy to use as well as work great. The smart functions to Alexa are impressive. The AI can turn on & off the light, fan, and pre-heat the convection by verbal commands. You can't start the microwave via voice - just tell the time to cook and power level. I guess someone thought they would configure the latch - while the microwave door was open - with some reactive metal in it. You could turn on the gas and leave - then have Alexa blow up the house from wherever - LOL, so that is manual only. It works great, looks amazing, and has smart features for an all around win. It is heavy - for a microwave, so make sure you have someone help you install this.

Great microwave. When I first purchased it I didn’t realize it was a convection oven too. I was a little intimated at first but the directions on how to bake things are very simple. Now I couldn't live without it

Loads of features, and feels high quality. The smart features don't seem that useful, especially if you're using the microwave mode. The other smart features are not very easy to use, the app could definitely be improved to add things like the AutoCook catalog, currently you have to reference the manual if you want to use those predefined times and power levels. It's also a bit disappointing that this microwave does not have Sensor cooking (using humidity in the microwave to more accurately cook food) This is the only microwave samsung has on offer that has the glass touch buttons on the right half of the microwave, they have one other model with the touch buttons but they go across the bottom portion of the microwave and I didn't like that layout. One other thing I don't like are the mode buttons, this microwave can do a lot but it's over simplified in the different mode buttons. I'd rather it just let me pick convection oven on/off, top heat on/off, oven temp, or just plain microwave. It's also odd to me that you can preheat the convection oven but then when you open the door it stops, and you have to turn the heat back on to actually cook. idk something easier to just pick what I want to do instead of trying to decipher the different modes. Also I wish it was more clear what mode the microwave was running in, since it makes me nervous to put metal in the microwave, but it's okay if I'm using convection oven mode. But since the modes are not clear I'm never sure if the microwave might accidently be activated. Also no where in the manual does it say whether or not the racks that it comes with can go into the microwave when it's in microwave mode. It makes it seem like possibly not, since they show the racks being used in convection, and grill modes.

Love it. I am a Samsung appliance person ... all of the major appliance in my kitchen are now Samsung. The craftmanship is great, functional, has wifi features (have not tried yet), has a sleek look.

I'm giving this unit four instead of five stars because it is a little tricky to adjust the power level; the built-in timer is not immediately obvious. There is no dedicated button for power level and the clock button is poorly marked. But otherwise the unit is relatively quiet and cooks efficiently. I haven't tried the convection option.

Let's be honest, 90% of the use of this will be for things under 90 seconds. For those things this microwave will get the job done. The few times I tried to use the extra features it was clunky and not easy to figure out. In the two and a half years we owned it I haven't tried to thaw out meat, but I have tried to use the "melt butter" option. That can be done with the 30 second button without the headache of trying to figure out what "A-option" to choose from. The oven feature (What oven feature) is absolutely worthless. Never used it, never tried, we have a double oven right next to it so why? The automatic fan option was often useless and didn't help because it turns on randomly when you heat up food. It does NOT turn on when you are cooking food underneath. The microwave stopped heating after 10 months, it was covered so Best Buy sent a tech out and they replaced 3 parts. It started to work again... now a year and a few months later it is out of all warranties and NOT covered under total tech. $125.00 just to diagnose what is wrong, will probably cost another $150-$200 to repair and when it is working again, it will be used by the family to hit the 30 second button until it heats up whatever they are about to eat. NOT WORTH THE PRICE TAG!

This microwave I love it because you connect it to wifi and the food is super hot

Works very well and looks beautiful!! I recommend

Overall the best Microwave I've ever owned. The features are endless. If you're looking for a top of the line high tech microwave, you have to go with this Model From Samsung. It can cook anything from frozen hash browns to steak. Get this!