Customer Ratings & Reviews

It does everything it says it'll do. It's easy to install and works well.

Initially I was very excited to see that this microwave has built in convection oven and air fryer. Now that I have used this for over 4 weeks, I see several issues already 1. The convection oven highest possible temperature is 425F , and it never really crosses 400F despite 50 mins of cooking. Too bad some of the frozen nuggets that my son loves is supposed to be cooked at 450F 2. Because of heat coming from left , it overcooks the food on left and does not cook the other parts as thoroughly. If you keep the turntable on, the overall food is not cooked very good. 3. The only real smart thing about this microwave oven is that you can switch on or off the light and vent using the phone app. You will not be able to operate the other parts of the oven from your phone like microwave , heat , fry etc. I was hoping to get more done. 4. the location of the switch of the fan is not good. Every time opening or closing the door, I and my family members frequently touch the button and it kicks on. WOuld have liked a more ergonomic location of the door and the buttons. 5. With limited features, this appliance is very expensive. I will not advise to pay this much for few little beneficial features it is brining. SOrry Samsung. Regards Tushar

Absolutely what I wanted! Cooks great and it works amazing

This microwave has really cool features. However, the special menu feature online is hard to access and is in metric making it hard to use. Therefore I never use it and was looking forward to it.

Looks great...I am hoping that it is my last microwave purchase for a long while. Can't wait to try the slim fry/convention feature.

We bought this a few months ago and it works perfectly. We like the design and functionality and also the wifi capability.

This is normally priced for $614. Best Buy had it on sale for $499. Bought this as an open box for $258! Does everything it is supposed to do. Love the wifi as it will alert me to when something is through heating. I will no longer avoid buying open-box items

This microwave is awesome it also a oven you can bake like a oven it also wifi a lot of neat features

Beautiful design, easy to use and multipurpose. I highly recommend. Slim fry is awesome and oven options have all your oven needs.

Satisfied with product. Cooks food thoroughly. Happy with the options available.

Installation was easy but recommend having a second person to help. Initial impression and use are positive so far. We purchased for the convection oven feature and already used it to make cookies in addition to the standard microwave functions. Wifi features are pretty basic from the SmartThings app so not sure we will use that much.

This microwave does it all. So far I've only used the convection oven, popcorn and usual microwave features. I am studying the booklet to learn how to do so many of the features. I love the light over the stove, it is a bright white light. The timer works great, and so far no finger prints, how does that happen? It does seem to have more power than the old microwave, so don't heat up that coffee for more than 15-20 seconds. The instructions and care are very clear, the installers were very nice and efficient.

This is a good-looking Over-the-range Microwave. The added feature of convection cooking is a plus as we don't need to buy another countertop appliance. The manual need work, though. A bit too obscure on some of the more complex features.

This microwave works great! The handle is hidden so It gives the sleek modern look in my kitchen.

Looks great, works well, but not intuitive. Because it’s also a convection oven, need to do more button-pushing than we were used to in a simple microwave. Haven’t used the convection yet, and need LOTS more info than comes with it, so hope we will be happy with that feature. Installation was not easy, and contractor was not happy that installation was not included with delivery - have to order that separately, which we didn’t know.

Very nice and attractive unit. However the instructions are lacking. On line there is a 150 page PDF manual....ugh! We are still experiencing the "learning curve".

Looks great! Contractor installing it in my absence so will update the review when I get to use it! Can't wait!

Great purchase! Very easy to use and the convection aspect works wonderfully.

Superb solid design. Love that I can now light up the selections brighter than on the previous model and not have to ‘PUSH” so hard on the outside door to get them to work. This is soooo much better than the previous version. Wish, however, that it could be brighter inside the unit to see what’s cooking without opening the door. Can’t wait to try the slim fry setting on some chicken wings!

I really like the fact that it is a convection oven too. It's like having a second oven for family dinners and it heats up faster than my large oven for frozen foods like pizza. As a microwave, it works fine. It comes with accessories and the "slim fry" actually is a pseudo air fryer. My only complaint is that some of the functions are a bit complicated and take some learning. For example, setting a different power has extra steps and you need to consult the directions. Reheating also. But overall, I give it a good rating and I are happy with it.