Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to return this product I would like to return this product I would like to return this product
No, I would not recommend this to a friendDissatisfied customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first microwave was defective and it took over a month to get the replacement.
No, I would not recommend this to a friendOver the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was not installed right. Best Buy had to come 3 times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144719669.
-Noraina
Displeased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yet again, I would probably like it if I could get it delivered.
No, I would not recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damage now have to wait to get new one in January so we don’t have one right .
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke one week after the installation . The bottoms are not visible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Microwave. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142710457. We thank you for being a part of the Samsung family. ^Brad
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Was broken two times upon receiving.
No, I would not recommend this to a friendEntregado mal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Entregaron el microonda que no es, y el que entregan dańado
No, I would not recommend this to a friendInstaller wants me to pay for installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best has not installed it yet. I'm a Tool Tech member amd installation is free. But installer delivered product and said he doesn't have supplies to install it. Now installer wants me to pay him directly to install it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
- Pros mentioned:Ease of use
Samsung over the range microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, attractive black stainless microwave that looks good with our black stainless stove. Easy to use. The one negative thing about it is that it does a lot of unnecessary Beeping...one beep per function would be preferred. Our cat agrees.
I would recommend this to a friend - Pros mentioned:Performance
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This micowave is proving to be more than adequate for my need. Its attractive and works fine. I would like the surface light to be a little brighter but that is not a deal breaker. For the money its a good buy!
I would recommend this to a friend Don't Hesitate to buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great model Hears up quickly Silver appearance blends with the other appliances in the kitchen
I would recommend this to a friend- Cons mentioned:Noise level
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like it. It replaced a previous Samsung Microwave, that we thought died a little too early, but we bought another one anyway. It's a little louder than the old one maybe it will last a little longer. Had best buy deliver and install and that went very well. Best buy could do a little better keeping people informed of when they are coming to the house, and the price Best Buy charges for this service seems a little steep.
I would recommend this to a friend - Pros mentioned:Performance
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the quick cook buttons but nice basic model looks nice works nice
I would recommend this to a friend Microwave installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation. Tech was efficient. Machine size was perfect for the space I had. Works well. Highly recommend.
I would recommend this to a friendNice microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice! Every thing works really well I would recommend it to anyone!
I would recommend this to a friend- Pros mentioned:Performance
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price works fantastic we totally love it
I would recommend this to a friend - Pros mentioned:Performance
Good product and great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciated the service BB provided. The Microwave works wetland fits perfectly with our new ( also purchased at BB) range.
I would recommend this to a friend Great microwave for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for the price. Looks great, inside big enough and allows to heat larger portions compared to other microwaves I’ve had.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave. Big interior. Installation was fast and easy
I would recommend this to a friend