Customer Ratings & Reviews
- Model:
- ME17R7021EG
- |
- SKU:
- 6396301
Customer reviews
Rating 4.3 out of 5 stars with 2125 reviews
(2,125 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item exelent products for samsung and good finish
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Reliable Appliance that Lasts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for all of our family's needs. A variety of settings make it easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ergonomic design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Beeping stops when you open the door . I had a microwave that would continue to beep 4 times even after you opened the door. Real annoying! No need to hit cook time button, just put in your time and hit start !
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Jim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install. Need to touch start button for all settings. I didn't have to do that with my old microwave. Miss that.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Samsung 1.7 Cu. Ft. Over the Range Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has performed well. Meeting all of our expectations and needs.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Samsung microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, good looking microwave. Pros: good looking black stainless for cheap. Cons: Loud
I would recommend this to a friend Rated 3 out of 5 stars
Big on Looks ~ Not Function!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gingerbaby, Sharing your honest review about our microwave is important to us. Please let us know your thoughts. Allow us to help you with this.
If cooking food takes time or is slow, ensure the oven has its own 15 or 20-amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.
Please see page 21 under "Cooks food too slowly" and "Cooktop lamp is too dim." Also, see page 10 under the "LIGHT HI/LO/OFF BUTTON" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146470959) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great for a good price I would highly recommend
I would recommend this to a friendRated 3 out of 5 stars
Clock not holding proper time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clock does not hold accurate time. Own both this microwave & samsung gas range. The clock loses on average 6-7 seconds per day compared to the range clock. In just one week. The microwave wanders to one minute behind time. Basically every week, it loses a minutes worth of time. Very annoying owning both products the same brand and they will not hold time together. You would think in 2024? The devices would notice each other and match clock settings.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how you feel regarding this experience. Let's help you.
Below is the microwave's user manual, which provides proper instructions for setting the clock. Please read page 10 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147565463, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 2 out of 5 stars
Missing features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before you buy, always look at the features before the price. It's missing some features that my old one had. It's just not the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand how disappointing it can feel when a new microwave doesn’t deliver the same experience you were used to before. When you rely on certain functions every day, their absence can make the appliance feel unfamiliar and less satisfying. Not all microwaves are built the same, and some features are reserved for higher-tier models while others focus on core functionality and value. We truly appreciate you sharing this perspective, because it highlights how important it is to match the right model with the features that matter most to you.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152057737 to help our team pull up your information.
Leo
Rated 4 out of 5 stars
Not Bad for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is a great Microwave only set back is that it doesn’t auto time the minutes. If You need 2 minutes have to press 2:00 unlike other ones that by touching the number alone will auto start.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
OTR microwave installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an old Samsung microwave with a new one of the same make. It’s a OTR and with a few modifications I was able to do the installation all by myself. Ordered on line and was delivered promptly.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I wanted/ needed after my old countertop microwave bit the dust. Not only is it easy to use, but the over the range style is perfect. We did curbside pickup, they put it in our SUV and my husband installed without any problems. I downloaded the user manual from the internet since it didn’t come with a printed book. That worked out just fine. It’s a great microwave at a very reasonable price.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had one of these that we bought in 2020, in less than one year, we had ot replace the handle. By the time the warranty ran out at 2 years, we had to replace the unit. It worked great up until then. If you buy it, buy the extended plan as well. Just in case
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described.Great color and easy to install.
I would recommend this to a friend Rated 5 out of 5 stars
Nice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Looks great - easy to clean. The only thing I miss is that it doesn't have the speed settings - like if you want to cook something for one, two or three minutes - my old microwave had a one-button touch for those.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Looks modern and classy.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lovely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new easy to use microwave. The color is beautifully blended.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Lovely, congratulations on your new Samsung Microwave. I am so thrilled you are liking the unit. We are thankful to have you as a member of our Samsung community. ^Brad
Rated 5 out of 5 stars
Another excellent Samsung product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product! Works as a ln inexpensive, no-frills microwave should. Installation instructions where clear and easy to understand. And, it came with a comprehensive hardware kit!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use the only thing is the light doesn’t give light that much
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend











