Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Nice new color. Installation was pretty easy if you are a hands on person.
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Works very well. Easy to clean and install.
I would recommend this to a friend - Pros mentioned:Appearance
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, nothing to complain. Definitely recommend
I would recommend this to a friend Microwave stopped heating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it stopped heating in less than 2 years smh. Yes I had the geek squad warranty but the same microwave is $60 more. I probably never will buy this brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ToyaT,
We aim to have a properly working microwave. Let us assist you with the microwave.
Please follow the steps on the link below to help you make the microwave work.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147615786) to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well in kitchen. All matching Samsung! Easy to use
I would recommend this to a friend - Pros mentioned:Appearance
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave. We use it all the time.
I would recommend this to a friend - Cons mentioned:Timer
average
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for basic, but if you are using the timer you can not use the microwave. the dish rotates but does not stop in the correct position to remove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tais,
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel. We are saddened that you have issues with your Microwave, especially with the timer. The dish rotates but does not stop in the correct position. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Set the time on your Samsung microwave
https://www.samsung.com/us/support/answer/ANS00087028/
Turn table does not rotate and is making noise https://www.samsung.com/us/support/troubleshooting/TSG01001970/.
For your door issue, you may contact us so we can assess the problem further and provide proper troubleshooting.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144777079
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Installation
great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have always trusted Samsung and saved $100. No problems easy installs well.
I would recommend this to a friend MICROWAVE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A QUALITY APPLIANCE THAT I TRULY ENJOY. THIS SLEEK LOOK IS AWESOME.
I would recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits just right it matches all our other Samsung appliances.
I would recommend this to a friend But the install too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install, but once we got it up it’s a nice microwave. Quality is great so far and it looks good, but it’s worth the money to have in installed just so you don’t have to deal with it.
I would recommend this to a friend- Pros mentioned:Installation
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went great. The microwave works great and looks even bette.
I would recommend this to a friend - Cons mentioned:Button quality
Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Buttons are a little stiff and hard to push
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. There's nothing special about it, but I got a good price and the installation was free.
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and easy to assemble. cheap and good quality.
I would recommend this to a friend- Cons mentioned:Button quality
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are extremely stiff and hard to push. My children (8&13) have a difficult time pressing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there John,
Congratulations on your new Samsung Microwave and thank you for your review. It is best practice when you are tryin to press buttons on the control panel, to use the pad of your finger or thumbs to ensure the button is fully impressed. We welcome you to our family and thank you for choosing Samsung. ^Brad
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive look. Have only been using it for a short time, but appears to be fine. A small amount of confusion with operating procedure, but expect that will improve as time goes by.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic microwave. Has common buttons and looks nice
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect match to our oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, modern and perfect for our kitchen remodel.
I would recommend this to a friend Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates fine looks fine but if you leave the light on the inside gets so hot it almost Burns you
No, I would not recommend this to a friend