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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $339.99

Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 488 reviews
  • Rated 4 out of 5 stars

    Under cabinet microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High light is way to dim over your stove and no way to clear time that Ive found. Otherwise gr8 buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had the missing screws and name letters were missing. I thought it will be good when I purchased as it was in the box. I could not check the details clearly because it was in box. but when I opened, saw those issues. It turned out be a very average product for the price I paid. I would not recommend to people to buy this type of boxed products without seeing it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. At the beginning it was a bit confusing but now we know how to operate it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Slow samsung microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slower than i thought. Its not quiet. I now miss my Ge appliances. Dont buy . For samsung stick to tv only

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung Family. I am sure that you will enjoy our Samsung Microwave. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Didn’t keep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after purchase because it was taller than I thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect replacement for old Samsung Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for old Samsung microwave. Was able to use old mounting bracket. Black stainless finish looks great. So far operation is easy and effective.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a defective one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. I didn’t bother to plug it in before mounting it to the cabinet. I’ve installed dozens of over the range style microwaves in my lifetime, so I proceeded with installing it. When I plugged it in, it ran continuously, couldn’t stop it without open the door or unplugging it. I even put an ice cube in it, let it run for 5 mins, didn’t melt. I ended up uninstalling it and returning it the next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JamieM,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the microwave.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    works great and looks nice.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this microwave on a daily basis. works Great. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not the best quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking microwave but there are some problems. The push buttons are not lined up well with the lettering. For instance the start button is actually about 1/4" above the lettering. Mechanically, it worked well for the first week, not it makes a strange rattling noise if it runs for more than a minute.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Steph5. Thank you for reaching out to us with your concerns. We understand how frustrating it can be when an appliance isn't working as designed, here's a link that will help (https://bit.ly/395ZkmA) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143696970) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Rated 5 out of 5 stars

    Samsung over rang microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great product would definitely recommend to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, works good and has sufficient space inside. Only wish you didnt have to press a little hard on the numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have had about 2 months and no issues. Works as it should. Mounting wasn't too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nuke it all but no manual defrost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a basic microwave. Only caveat is the inability to set a manual defrost time. Only times are auto defrost times. Otherwise I am able to nuke everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was perfect and matched my other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the model I was looking for but I was able to return it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fit perfect for the replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up evenly. Installation was a breeze. Color matched the fridge nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to my kitchen after the previous one purchased less than 2 years earlier failed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're happy to hear that this Samsung microwave was a great fit for your kitchen! ^Ty Samsung

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, warm up in seconds, very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave and good customer service from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review MRR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just what I wanted and needed. adds a touch of elegance to the kitchen.

    I would recommend this to a friend