Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Dream oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit great quality awesome features and the black stainless bring fingerprint resistant is great
I would recommend this to a friendBuyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good microwave. No bells and whistles, but a good microwave.
I would recommend this to a friendGood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave, spacious and very comfortable. Very good finish.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to press selection. No Manuel for instructions
No, I would not recommend this to a friend- Cons mentioned:Door
Microwave Mayhem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung microwave. This one turns on when you just shut the door! The last one was a convection oven and air fryer, and the microwave feature didn’t work!!! It’s a microwave! It took them 2 attempts to fix it until samsung was willing to exchange it out. Hopefully 3rd time is a charm!?!? If not I’m getting a different brand. It’s hard to match black stainless steel perfectly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ! I understand that you are not happy with your microwave. Turning on just closing the door is enough to pose a concern and I would like to help rectify the concern by sharing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143908536
Thank you for choosing Samsung. ^Nic
Samsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Love the black stainless steel color. Best Buy installer was professional and did a great job.
I would recommend this to a friendSamsung Blk Stainless Over The Stove Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is beautiful and the installers were great. There were professional and did not damage my walls.
I would recommend this to a friendgood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always loved Samsung products, this microwave is perfect for me
I would recommend this to a friendVery Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and great customer services and the oven its very good
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came missing the mounting bracket and the two filters we're also missing. Microwave looks as if it has been mounted previously and it was supposed to be brand new.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t use the timer feature and microwave something at the same time.
I would recommend this to a friendpoor info
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality would like to know now to use the air fryer and convection peatures nothing in the manuals about the operation of them therefore I would not rate them high
No, I would not recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All features work fine. Have to press the pad firmly to get the proper settings.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its exactly what it states. Works perfect Was definitely a good purchase
I would recommend this to a friendStylish appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and very functional. Looks incredible in our kitchen. Very impressive appliance.
I would recommend this to a friendNot good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
Great OTR microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is well-designed and has a powerful exhaust fan. Also, dealing with Best Buy was a piece of cake.
I would recommend this to a friendBree
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave, the wife loves it. Buying this unit got me a lot of brownie points
I would recommend this to a friendExcellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave matches beautifully with my other kitchen appliances
I would recommend this to a friendEasy to Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, easy to install, very basic but works great and we love the color!
I would recommend this to a friend