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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $339.99

Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 488 reviews
  • Rated 1 out of 5 stars

    Wish i didn't have to purchase this buuuttt...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was remodeling my kitchen and already had black stainless appliances, so getting this micro was a must for me to complete my set.. Let me just say, it matches all other black stainless appliances, and thats where my positive review for this item ends.. Its WAYYY over priced for what you get.. This functions as well or worse than microwaves at a third of the price.. it was an immediate ONE STAR when using this microwave and realizing it doesn't have a quick start.. which doesn't seem like must unless youre used to only hitting one button.. then it becomes so tedious.. now, every time i use this thing, a part of my dies inside having to push so much buttons! First world problems, sure.. but for an over $300 microwave, literally the least they could could offer is a quickstart!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a CHROME handle to match all other Samsung Appliances that are Black Stainless. The handle is BLACK. Soooo didappointing. Outside still matches but the handle was the unique stylish part! So upset. Cannot change handle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Range Microwave - Black stainless steel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this microwave, and it is exactly what we ordered'

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $249.99

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad of a microwave if you get it at the right price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet in Montclair had a lot of nice open items I was able to get this at a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple microwave Love the black stainless steel - matches my new Samsung range and refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was professional and fast. They had my old appliances out and the new appliances installed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Popcorn Mania

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pops movie theater butter popcorn perfectly!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung stainless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is more efficient by being over my range it gives me more space on my counter and it is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a top of the line microwave, but for the price point it definitely has appeal. Aesthetics are great. Frame and shell are a bit flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same Samsung microwave is awesome. The Best Buy install team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Price wasn’t to bad. Took a little while to get it delivered but I guess it is that way everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. No special bells or whistles that I have found. Works like it should

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it nice and basic. I wish it as a bit more slim ... beside love it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrsCorona,

      We appreciate your positive observation about your microwave. Rest assured that we will continue to improve our products for our customers, especially in terms of slimness. 

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave, bought this for my mom and she loves it. Pretty modern looking and good space inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my microwave by samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave I love how powerful it is and food taste just as delicious, very efficient in the kitchen cuts my cooking time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the money but i was confused in that i didnt realize that a backlit keypad didnt come with it. Have to turn on the kitchen lights to cook anything. Wouldnt buy again because of that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there.

      Thank you for bringing this to our attention. I see you have some concerns with the 1.7 Cu. Ft. Over-the-Range Microwave. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      The display on your oven is intended to light up only the functions you need at any particular moment.

      Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/

      You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.

      Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/

      In case of repairs will be needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA
      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144661936

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fingerprints resistant microwave you can have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it now it's awesome seems to be perfect minus the no preprogrammed times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the microhood it look very nice with the other black stainless appliances and it is a lot quieter than out previous one.

    I would recommend this to a friend