Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Sleek looking and great Microwave overall.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel and finish of this product. 10/10 would recommend. Installation was not that hard
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it so far. Nice Microwave. Hopefully lasts a long time.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a great color and was in great condition. Just wish it had 1 button express cook feature.
I would recommend this to a friendGood installer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional.. would recommend Best Buy to others..
I would recommend this to a friendGreat unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, had to replace a 17 month unit which was really unfortunate especially right before moving
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the range microwave completes our range and fridge look. Its beautiful and roomy
I would recommend this to a friendI don’t recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn’t like this one. Poor option and finger prints all over. I wish I could give back Ah, and to turn it of if you decide stop in the middle of the operation, sit and wait. Take ages
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mayte, I know how frustrating it can be when results and expectations do not meet. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful guide to assist you with cleaning the microwave (https://bit.ly/2Xx8lD5). If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143810521) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave, just missed my old one that had the express buttons for 1-6 minute heating.
I would recommend this to a friendSeniorCitizenUSA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding looking, great efficiency of cooking in this heatwave
I would recommend this to a friendRun of the mill
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes popcorn. Not the best, not the cheapest. Just run of the mill
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review of one of the microwaves, Sean.
Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Fan onlo has 2 speeds, not 3 that are in the specs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs show this microwave has a 3 speed fan, but it only hasvtwo speeds.
I would recommend this to a friendBrand response from Samsung
Posted .KennethS, sharing your review about your microwave matters. Allow us to help you with this.
The fan speed of your microwave can be either Hi or Lo.
Please see page 10 under the "VENT BUTTONS" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146597839) to help our team pull up your information.
Have a great day.
^Camille
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does everything we need it to and the fingerprint resistant black stainless steel looks great!
I would recommend this to a friendGreat Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase at a great price works great food is smoking hot in 1 min
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! The exhaust fan is quiet and effective.
I would recommend this to a friendFits perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and works great!!!! Easy to install and would recommend this microwave to everyone!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful unit, nice color matches my black stove
I would recommend this to a friendBeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my microwave. Good choice, especially since it has no finger print feature
I would recommend this to a friendSimple yet effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is simple to use, and reheats food well.
I would recommend this to a friendComes across as high end, but it's a low end model
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic model, too much button pushing to get basic functions (like instant 30 seconds), No way to stop turntable causing issues with square plates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Blueskyca,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as you need too much pushing to get the basic functions. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144569535.
-Noraina
Love the microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. It works nicely and matches the rest of my kitchen appliances.
I would recommend this to a friend