Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the microwave was comparable with other Models. It was an easy install.
I would recommend this to a friendRecommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price. Does what it’s supposed to.
I would recommend this to a friend...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Black stainless is my new favorite. And Samsung is my favorite brand.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in this item. It does not have the same features of my last microwave (GE). It is frustrating to use at times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We welcome you to our family. Thank you for choosing Samsung. ^Brad
The best microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave that Samsung have. I like too much.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave ! Love the sleek look to go along with the Samsung stove
I would recommend this to a friendstylish microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave over the range. stylish yet very functional. very cost effective.
I would recommend this to a friendSamsung Over-the-Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. Works well and love the black stainless steel.
I would recommend this to a friend- Cons mentioned:Door
Defective Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was sent broken (hanger door) a replacement was sent but had issues with the delivery day ( not very pleasant experience)
I would recommend this to a friend Samsung microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect unit to fit our budget and uses!
I would recommend this to a friendgood for me , good for you
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best and will continue to beat out the rest!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance! A lot more quiet than our previous model.
I would recommend this to a friendGreat buy @ BestBuy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy @ BestBuy!! Great buy @ BestBuy!! Great buy @ BestBuy!!
I would recommend this to a friend2 in a row same model. Junk.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I had one delivered. It worked for 3 days and then it started running when door closed, no cool time set, couldn’t stop it from cooking. Unplugged, tried again. Still problem. Just ram cooking whenever door closed. I returned it and then bought and picked up same model at a different location. Installed new one today, and after opening the door 4 times, the handle broke. I’m addition this is the same model, but different filter configuration, and different hole pattern for mounting it. So my cabinet now looks like Swiss cheese and I still don’t have a working microwave. Very unhappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KevinL,
We appreciate your review regarding the Samsung microwave. Let us help by providing a link to check compatible parts for the unit.
If microwave parts or accessories are needed, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145325212) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Beautiful microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! Matches perfectly with my Samsung stove!
I would recommend this to a friendEase of ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless, was very easy to order and pickup.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best and also very reliable. Love the color. Highly recommend.
I would recommend this to a friendPerfect for my kitchen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and looks great with my other Samsung appliances
I would recommend this to a friendJust Say NO to Samsung Appliances
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave and had it professionally installed by Best Buy. It's now broken. 4 months. I've never had a microwave break except for the one that this one replaced (the old one worked for 10 years without issues). I purchased this, along with the Samsung dual oven stove. Would not recommend or buy either again. Worst appliances I've ever had!! I love their TVs. (I had heard bad things about Samsung appliance reliability - but it go great ratings for the quality of the black stainless.) :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave. You stated that your appliance was only 4 months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142806362. We thank you for being a part of our growing Samsung family. ^Brad
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Black Stainless look, so far so good !!!!
I would recommend this to a friend