Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Broken Door Latch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this microwave for just over a year and the latch the spring attaches to broke. Not the $14 replaceable latch, had to replace the entire door for $170 because the spring was attached to a piece of plastic in the door
No, I would not recommend this to a friend- Cons mentioned:Door
Door breaks easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door broke within one year. I fixed the latch a couple times but it didn’t even last two years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with the broken door of your microwave. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149061013) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung microwave. Excellent product Excellent price
I would recommend this to a friendSamsung Over the range microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Love the black stainless. It does resist fingerprints
I would recommend this to a friendLove my new microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I've ever used. Should have replaced the old one along time ago
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In different because it’s now acting up and I’ve only had it for three years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shels,
Thank you for your review.
We would love to speak with you about your microwave to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1146578931 to help our team pull up your information when you message us.
Have a great day.
^Aloe
- Cons mentioned:Door
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door broke in less than 2 years, poorly built. I would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Omar,
We understand your disappointment with the broken door of your microwave. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148012695) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this 3 years ago stopped working samsung wants to send out service for 140.00 then 60.00 labor fee i might as well buy a new one
No, I would not recommend this to a friendBroken Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inner fan was broke when I bought it, rattled and the exchange policy was very difficult. Ended up just returning it and buying from another business.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille