Customer Ratings & Reviews
- Model:
- ME17R7021EG
- SKU:
- 6396301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it's easy to use, we like the quick pick buttons. we wish it had a medium fan speed though.
I would recommend this to a friendGreat Microwave but....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and cooking but could of gone the extra mile and made one touch program - 1 thru 6 min and not have to do 1:00 and start, lazy I know. Also small light on panel for night light, have to turn on light to see it.
I would recommend this to a friend- Cons mentioned:Timer
average
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for basic, but if you are using the timer you can not use the microwave. the dish rotates but does not stop in the correct position to remove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tais,
Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel. We are saddened that you have issues with your Microwave, especially with the timer. The dish rotates but does not stop in the correct position. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.
To help you with this, I am providing these links to guide you on the issue.
Set the time on your Samsung microwave
https://www.samsung.com/us/support/answer/ANS00087028/
Turn table does not rotate and is making noise https://www.samsung.com/us/support/troubleshooting/TSG01001970/.
For your door issue, you may contact us so we can assess the problem further and provide proper troubleshooting.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144777079
Thank you for choosing Samsung. Have a great day.
^^Ross
Matching!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for the stove that I got. It’s nice to have the color of the clocks Match. It sounds like a little thing. It works very well self installation wasn’t too bad although had to remind the husband to read some of the instructions! Pretty intuitive controls. We should have a little brighter light
I would recommend this to a friendSamsung is top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and nice. The stainless steel gives you that pop. It’s a Samsung so the quality is great. If you’re looking for a replacement, this will not disappoint.
I would recommend this to a friendHappy Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect for my kids to just pop food in microwave for a snack till i get home .style is nice and works great highly recommend.
I would recommend this to a friendSleek, beautiful, gets the job done.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a short wait for the product, but it was worth it. Both our refrigerator and microwave crapped out in our new house. The warranty covered nothing and our "new" microwave was 20 years old. This little beauty is just perfect.
I would recommend this to a friendNew microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great. It was easy to install. It has a simple keypad design with all necessary functions. We are very satisfied to date.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Microwave has been used twice since the purchase because it was just delivered yesterday which was actually 3/31/2022 but so far it's as good as my last one.
I would recommend this to a friendSamsung Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working as expected, it replacing another Samsung microwave that only lasted 5 years, I have a Sharp that is been working for 12 years same size but could not find it anymore.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did buy it for my kids in college, so far excelent features and performance.
I would recommend this to a friendFunctional but loud.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works. A lot louder than the 10-year old unit I replaced. The lower light went out after 2 months.
I would recommend this to a friendBrand response from Samsung
Posted .NickD, we understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a guide to assist you if your microwave is noisy. Please play each sound and pick the sound that matches the noise you hear from your microwave. Kindly click on the embedded word if one prompts.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Please see this link to your user manual for the step-by-step guide on replacing your cooktop/night light. Turn to page 19.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148760455) to help our team pull up your information.
Have a great day.
^Camille
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is pretty and it works. However it has no 'bells and whistles' to it at all. It is a simple over the stove microwave.
I would recommend this to a friendDull light.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only con is the over range light isn’t very bright. Having a hard time seeing things on the stove.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well habibg no problem with it so far its quite as well
I would recommend this to a friendNice Samsung over-the-range microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung microwave as a replacement after remodeling my kitchen. I very happy with this purchase. This microwave is just a little bit smaller than my previous microwave, but there's plenty enough room to accommodate all of our day to day microwave needs.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, GXJ1! Thanks for your review and being a Samsung customer! ^Ty
Good service from Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery/install guys! Thank you, alsovto sales person!!
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and easy to assemble. cheap and good quality.
I would recommend this to a friendSamsung microwave oven review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Good oven. It heats food quickly and Thoroughly. The handle is sturdy and doesn’t feel like it will snap off, which happened to my last two microwave ovens.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs like it should even though this is the third one I had installed as the first two came broken
I would recommend this to a friend